Benefits Specialist

Boardwalk•Owensboro, KY

21d•Onsite

About The Position

Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our customers. Our 14,000 miles of pipeline and storage assets provide diverse market connectivity to producers and end-users who need reliable sources of natural gas for power generation, home heating or petrochemical feedstocks. We have the experience, knowledge, and flexibility to design service offerings and create system enhancements tailored to our customers’ needs throughout the 13 states in which we operate. As an organization focused on sustainability, we are committed to protecting the environment while delivering this energy source. This commitment is made to our customers, employees, and the communities in which we operate. We incorporate environmental stewardship, safety, and compliance into our day-to-day operations and seek to strengthen and support the communities we serve. Additional information about the company can be found online at www.bwpipelines.com. We are currently looking for a Benefits Specialist in Owensboro, KY. The individual in this position will have the responsibility for internal customer support through the Boardwalk Benefits Service Center. This person will be responsible for coordinating and providing internal customer support for employee benefit programs for active, retired, and disabled employees. Benefit programs include medical, dental, life, short and long term disability, cancer, vision, FSA, and COBRA. Internal customer support involves acting as a liaison between employees and benefit providers to resolve benefit related problems and ensure effective utilization of the plans. Will also develop, implement, and follow administrative procedures to monitor and reduce costs, improve delivery of programs, and ensure compliance.

Requirements

Excellent computer skills
Excellent verbal communication skills
Excellent written communication skills
Intermediate to advance Excel skills
Strong analytical and problem-solving skills
Attention to detail
Ability to prioritize
Ability to maintain a high level of confidentiality
Strong interpersonal skills

Nice To Haves

3-5 years experience in employee benefit plans administration
Internal customer service experience
Strong presentation skills
Basic HRIS experience

Responsibilities

Coordinating and providing internal customer support for employee benefit programs for active, retired, and disabled employees.
Acting as a liaison between employees and benefit providers to resolve benefit related problems and ensure effective utilization of the plans.
Developing, implementing, and following administrative procedures to monitor and reduce costs, improve delivery of programs, and ensure compliance.