Benefits Specialist

Pilgrim's • Sanford, NC

4d • Onsite

About The Position

The Benefits Specialist position at Pilgrim's is responsible for answering moderately complex employee questions regarding benefits and recording employee enrollment in benefits and group insurance programs. This role involves working with employees and third-party organizations to resolve issues related to eligibility for benefit plans, amounts of coverage, and claims procedures. The role requires explaining and interpreting insurance programs, coordinating the administration of employee benefit programs, and assisting with the annual enrollment process. Decisions made in this role are varied and may require developing solutions. Tasks are moderately standard and require basic analytic ability.

Requirements

• Typically requires a high school diploma or equivalent (GED).
• Typically requires a minimum of 2 years of related experience.

Responsibilities

• Responds to moderately complex employee inquiries by phone, written correspondence and/or email regarding vacation, short-term disability leave, long-term disability, workers' compensation, disability, 401k plans, pension and retirement, and other plans.
• Delivers employee presentations on benefit programs.
• Explains and interprets more complex aspects of insurance programs to employees and dependents.
• Answers more complex questions regarding benefits such as pension and retirement plan, and group benefit plans which includes life, hospitalization, and disability leave.
• Corresponds with staff at provider offices, hospitals, and benefits providers regarding claims.
• Coordinates the administration of employee benefit programs such as benefit plan coverage, dental insurance, group life insurance, pension plans, and other benefits.
• Consults with and advises employees on eligibility, provisions, and other matters related to benefits.
• Coordinates the preparation of employee benefits booklets and other employee benefit communications.
• Assists with the coordination of annual enrollment process.
• May research, analyze, and integrate data to provide information on benefit programs and utilization.

Benefits

• Vision coverage
• Medical coverage
• Dental coverage
• Flexible unpaid leave
• Vacation time
• Six company-recognized holidays
• 401(k) company match
• Continuous learning opportunities
• Focus on career growth through various learning and development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED