Benefits Operations Specialist

Logitech

2d•Hybrid

About The Position

Logitech is hiring a Benefits Operations Specialist to manage the operations and administration of benefits programs for the US. This role involves fostering trust and transparency with key internal stakeholders such as Employee Care, Employee Relations, and leadership teams through proactive communication. The position is primarily focused on day-to-day benefits administration (80%) and also includes program management and project support (20%). Logitech operates on a hybrid work model, offering flexibility for employees to work remotely from most locations while others work on-premises. As a global company with offices in over 30 countries, Logitech values diversity and inclusivity, providing comprehensive and competitive benefits packages designed to support overall employee wellbeing.

Requirements

Strong working knowledge of US benefits, leave of absence programs and compliance requirements
5+ years of experience working in benefits

Nice To Haves

Prior working knowledge of Canada / LATAM benefits would be an advantage
Workday experience desirable

Responsibilities

Manage day-to-day benefits administration for employee benefits, including health & welfare, dental, vision, retirement, wellness, and other applicable programs
Serve as the first point of escalation for People Operations for employee benefits inquiries and processes for AMR and global benefits programs, delivering expert guidance on plan options, coverage details, compliance, and claims processes
Conduct regular audits of benefits data, payroll deductions, and enrollments to ensure accuracy and compliance with company policies and regulations
Partner with third-party vendors to ensure smooth benefits processing, issue resolution, and compliance with contractual obligations
Support the Total Rewards COE to maintain compliance with federal, state, and local regulations related to benefits administration, including health and welfare, retirement, and wellness plans
Serve as the primary subject matter expert and liaison for all Leave of Absence (LOA) programs, ADA accommodations, and Workers’ Compensation, ensuring seamless case management and strict regulatory compliance
Consult with People Partners and Org Partners on escalated employee benefit or leave situations, offering guidance, standardized approaches, and best practices
Maintain AMR region and global benefits programs by creating and updating Employee Self-Service support and the P&C knowledge base
Keep up to date documentation on benefit plans, policies, and procedures, ensuring that all materials are compliant with relevant laws and regulations
Deliver new hire orientation and design and deliver employee benefits education materials and communications to increase program understanding and utilization
Continuously evaluate benefits processes to identify opportunities for automation and process optimization
Key stakeholder for new projects, translating new benefits, leave and/or compliance needs for project implementation or operationalization
Lead and coordinate various benefits-related programs, such as annual open enrollment, vendor / plan implementations, ensuring timely completion and quality standards
Oversee the integration of benefits data across multiple systems, ensuring accuracy, consistency, and security
Collaborate with IT and other stakeholders to identify system requirements, troubleshoot issues, and implement solutions to optimize data flow and accessibility
Support new system implementations and integrations
Develop project plans, establish milestones, allocate resources, and monitor progress to achieve project objectives effectively
Lead the end-to end project management or support benefits-related system migrations, integrations, and technology implementations to streamline processes and improve efficiency

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Traditional and Roth 401(k) Plans
Flexible Spending Accounts
Employee Share Purchase Plan (ESPP)
Basic and Additional Life Insurance
Disability Coverage
Adoption and Surrogacy Assistance
Tuition Reimbursement Plans
Commuter Benefits
Paid Time Off
Paid Holidays
Bereavement Leave
Paid Parental Leave
Wellness Programs
Health Savings Account Plans
access to Expert Medical Opinions
Identity Theft Protection
Breast Milk Delivery to Nursing Mothers on Business Travel
access to a Group Legal Plan
Donations Matching Programs
Employee Product Discounts
access to Auto, Home, and Pet Insurance
Comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future
A culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing