Benefits Manager

Towne Park•Plymouth Meeting, PA

9d•Onsite

About The Position

The Benefits Manager, Total Rewards is responsible for the strategic design, administration, and continuous improvement of employee benefits programs, including health, welfare, and retirement benefits. This role is responsible for monitoring legal and regulatory changes in laws and aligning with the company’s goals. This role will support crafting benefit offerings that are competitive, compliant, and aligned with the company’s strategy.

Requirements

Bachelor’s degree in human resources, business administration, or related degree required.
8-10 years of experience in related field
2 or more years of experience leading a team
3-5 years of related work experience leading the administration of health, welfare, and retirement plans
Ability to effectively plan, set priorities, and manage many projects simultaneously while working to meet deadlines.
Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word, PowerPoint and Outlook) and various technology applications.
Experience with HR information systems and vendor platforms.
Excellent communication and negotiation abilities.
Thorough understanding of local, state, and federal employment laws.
Ability to coach, consult, and build effective relationships.
Strong interpersonal skills in dealing with senior management
Ability to act with integrity, professionalism, and confidentiality.
Strong attention to detail and analytical and problem-solving skills.
Excellent time management skills with a proven ability to meet deadlines.
Excellent verbal and written communication skills to effectively address all levels in the organization.
Ability to read and decipher vendor agreements.
Ability to exercise considerable judgment and discretion in dealing with matters of significance for the company.

Nice To Haves

Certified Human Resources Professional (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.
Certified Employee Benefit Specialist® (CEBS) or Certified Benefits Professional® (CBP) strongly preferred.

Responsibilities

Leads and develops the Benefits team in alignment with Towne’s mission, vision, and values
Communicates and enforces company policies, procedures, and standards; drives accountability, performance, employee development, and talent retention
Designs, communicates, and implements health, welfare, retirement, and ancillary benefit programs that support employee well-being and organizational goals
Partners with appropriate internal stakeholders, including HR and Finance, as well as the company’s health and welfare benefits broker, to align benefits with talent strategies and ensure seamless execution and administration of benefits programs
Oversees daily benefits operations, including enrollments, life event changes, vendor issue resolution, claims escalations, and employee support
Develops and delivers employee communications and education programs to enhance understanding and engagement with benefit offerings
Ensures compliance with applicable federal, state, and local laws, regulations, plan requirements, and company policies
Establishes and maintains controls, audits, processes, and systems to mitigate risk and support regulatory compliance
Conducts market benchmarking and trend analysis to maintain competitive benefits offerings
Partners with the company’s benefits broker to evaluate market practices and optimize program design
Evaluates and negotiates vendor and broker contracts and services to ensure cost-effectiveness, operational efficiency, and compliance
Leads organization-wide initiatives and programs, ensuring rollouts are accompanied by appropriate resources, tools, and an effective communication plan
Analyzes benefits and vendor performance metrics, claims data, utilization trends, employee feedback, and KPIs; identifies opportunities to improve employee experience, program effectiveness, efficiency, and cost management, and recommends actionable solutions