Benefits Manager

Armada • United States (Remote), CA

5d • $90,220 - $136,600 • Remote

About The Position

Armada is seeking a Benefits Manager to own the day-to-day operation and ongoing development of its benefits program as the company grows. The role manages the full US benefits lifecycle, including enrollments, qualifying life events, renewals, COBRA, offboarding, broker and carrier relationships, compliance, and employee support. The Benefits Manager is the primary resource for employees with coverage questions and helps ensure the program is accurate, compliant, competitive, and delivered with empathy and discretion.

The role partners with HR Operations, Payroll, Finance, Legal, and Global Mobility to turn complex requirements into a reliable employee experience. It also works with employer-of-record providers on benefits for employees outside the US, documents and improves scalable processes, and uses automation and AI tools where they provide practical efficiency. This position is remote-based in the continental United States.

Requirements

• Bachelor's degree and at least 5 years of experience in benefits administration or Total Rewards, or a Master's degree and at least 3 years of experience.
• Hands-on ownership of open enrollment for a US employer.
• Working knowledge of US benefits regulations, including ERISA, ACA, COBRA, HIPAA, and Section 125, and sound judgment about when to consult Legal or outside experts.
• Experience working with brokers, carriers, and vendors and holding them accountable for service quality.
• Proficiency with HRIS and benefits administration platforms.
• Strong spreadsheet and reporting skills.
• Clear, empathetic communication with employees and credibility with leadership when explaining trade-offs.
• Team-first, low-ego mindset and comfort building structure in a fast-moving environment.

Nice To Haves

• Open-enrollment experience in a high-growth company.
• Exposure to international benefits through EOR providers or local entities.
• CEBS, CBP, or a similar benefits certification.
• Experience supporting a distributed workforce, including field-based or deployed employees.
• Experience in hardware, infrastructure, or defense technology companies.

Responsibilities

• Manage the full benefits lifecycle for US employees, including new-hire enrollment, qualifying life events, plan changes, COBRA, and offboarding, resolving issues accurately and on time.
• Coordinate open enrollment with brokers and carriers and deliver clear employee communications.
• Manage benefits brokers, carriers, and vendors; monitor service levels, escalate issues, and support renewal and marketing analysis with recommendations on cost and quality trade-offs.
• Own the benefits compliance calendar and maintain compliance with applicable requirements, including ERISA, ACA reporting, COBRA, HIPAA, Section 125, 401(k) audits, nondiscrimination testing, and state-level mandates; escalate novel or evolving risks.
• Respond to employee benefits questions and concerns, including sensitive situations involving medical leave, family changes, or loss, with discretion and empathy.
• Partner with Payroll and HR Operations to ensure deductions, employer contributions, and carrier feeds are accurate and reconciled every pay period.
• Partner with Finance on benefits invoices, budgeting, and forecasting.
• Work with EOR providers to support compliance with local benefits requirements for employees outside the US and maintain consistency with Armada's approach.
• Document and improve benefits processes and policies so they are clear, repeatable, and audit-ready, using automation and AI tools where useful.
• Audit current plans, carrier feeds, and the compliance calendar; identify and prioritize gaps and fixes.
• Establish core documented benefits processes and a benefits KPI report, and run a renewal or open enrollment cycle with clean data, timely communications, and accurate payroll deductions.

Benefits

• Equity.
• Subsidized medical, dental, and vision coverage.
• Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA).
• Retirement plan options, including 401(k) and Roth 401(k).
• Unlimited paid time off.
• 14 paid company holidays per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level