Benefits Manager I

J.B. Hunt Transport Services, Inc.•Lowell, AR

2d•Onsite

About The Position

Under general direction, this position is responsible for carrying out and overseeing the day-to-day delivery of Physical Wellness programs and services aligned to their specific functional area (e.g., core benefits, disability, life, special benefits case management and special projects). The incumbent collaborates with HR Business Partners and HR Operations to respond to business and/or employee needs. The incumbent will also be a subject matter expert with the ability to make time-sensitive decisions, manage multiple competing priorities, and teach or train others.

Requirements

Bachelor's degree in Human Resources, Business/Business Management, or related field, with 5 or more years combination of Benefits Administration-related education, experience and training OR 9 years of combined relevant education, experience and training.

Nice To Haves

Master's degree in Human Resources, Business/Business Management, Communications, or a related field of study, with 5-7 years of Benefits Administration-related experience, education, and training.
Ability to accurately analyze situations and reach productive decisions based on informed judgment
Ability to be both flexible and adaptable
Ability to communicate effectively through all mediums
Ability to establish and maintain relationships with clients, vendors, and peers
Ability to maintain confidentiality
Ability to manage multiple priorities
Ability to multitask
Analytical skills
Experience in benefits administration
Experience in benefits management
Experience with HRIS/Talent Management systems
Experience working in a call center/service center environment
Experience working in a fast-paced environment
Knowledge of federal, state and local employment laws and regulations
Problem Solving skills
Proficient active listening skills

Responsibilities

Manage various employee wellness and/or benefits programs, such as group life, medical, dental, disability, EAP, pensions
Ensure benefits policies and procedures are properly administered and delivered in a fair and consistent manner
Ensure benefits administration actions are completed accurately and on time, e.g., claims resolution, change reporting, invoice for payments
Ensure all benefits programs and activities comply with related federal and state rules and regulations, e.g., Consolidated Omnibus Budget Reconciliation Act (COBRA) and Health Insurance Portability and Accountability Act (HIPAA)
Approve benefit eligibility for employees
Implement new or enhanced benefits programs (e.g., medical, dental, vision, disability insurance, life insurance, retirement, and employee assistance, recognition programs)
Collaborate with HR Centers of Expertise and HR Operations to ensure that human resources core services are delivered effectively and efficiently
Oversee the collection and overall accuracy of benefits data located within the HRIS
Audit data that is transferred between the organization and benefits vendors; ensuring accurate benefit reporting
Manage benefit and wellness vendors including periodic performance reporting; communicate with benefits vendors to ensure employee requests, inquiries and problems are resolved in a timely manner
Handle and resolve escalated issues raised by junior staff
Perform other duties as assigned