About The Position
The Amazon Global Benefits team is seeking a Sr. Benefits Manager to join our Financial Benefits team in Seattle, WA. This individual contributor role will provide strategic and operational program management for financial benefits that support the financial health of employees worldwide. The Benefits Manager will evaluate key measures to continually optimize program operations, be accountable for program and vendor performance, and raise the bar on the end-to-end employee experience. They will also dive deep into the diverse needs of our global workforce, invent novel solutions to solve customer pain points, influence strategic leaders with data, and own implementation of their solutions. The role works closely with financial benefits leaders, Benefits Technology, vendor partners, and other internal stakeholders to execute on the vision for financial health at Amazon. About the team We are a passionate group of benefits professionals committed to creating exceptional employee experiences. Our approach goes beyond traditional benefits management - we believe in pushing boundaries, embracing innovation, and developing solutions that truly make a difference in the financial health and well-being of our global workforce.
Requirements
- Experience developing solutions and executing plans on complex projects
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
- Bachelor's degree in HR, business, finance, or a related field; OR 10 years of equivalent experience
- 5+ years vendor or client management experience
- Experience delivering exceptional employee or customer-facing programs
Nice To Haves
- 8+ years of leading large complex programs experience
- Experience solving complex problems quantitatively and develop actionable data-driven business recommendations
- Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks
- Experience handling ambiguous or undefined challenges through strong problem solving abilities
- 10+ years of financial industry experience involving banks or credit unions or 10+ years benefits management experience
Responsibilities
- Oversee and provide operational program management for a portfolio of financial benefits
- Manage vendor relationships and influence vendors to raise the bar on both product and service
- Collaborate with internal teams to review data and partner on solutions to employee needs
- Track key program performance metrics to ensure programs are high performing and producing desired outcomes
- Partner with Payroll, Benefits Technology, Legal, Procurement, and other internal teams to run RFPs and launch new programs
- Explore and implement AI-driven technologies to streamline benefits processes and enhance employee experience
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
