Client Manager - Employee Health & Benefits

Marsh•Saint Louis Park, MN

3d•Hybrid

About The Position

As our Client Manager on the Employee Health & Benefits team, you’ll work closely with other MMA service team members to provide assistance and technical expertise in the sale, placement and service of employee benefits. This individual will work closely with the Client Executive and Client Director to provide strategic guidance to clients, partnering as the daily go-to benefits professional. This role forms effective business relationships with clients through proactive client service, effective management of renewals, accurate and timely responses to inquiries, presenting at open enrollment meetings, and ongoing problem resolution. Travel is a requirement of this position.

Requirements

Bachelor’s degree or equivalent work experience required.
Understanding of the key challenges in Employee Benefits plans and current health care trends.
Ability to coordinate multiple projects while ensuring timely and accurate client deliverables, with effective problem-solving and resolution skills.
Strong organizational, project planning and management, analytical, and multi-tasking skills.
Excellent client relationship–building and presentation skills.
Superior listening, verbal, and written communication skills.
Proficiency with Microsoft Office suite required.

Nice To Haves

State Life/Health Insurance preferred (can obtain after hire).
3+ years industry experience preferred.

Responsibilities

Provide assistance and technical expertise in the sale, placement and service of employee benefits.
Provide strategic guidance to clients, partnering as the daily go-to benefits professional.
Form effective business relationships with clients through proactive client service
Effective management of renewals
Accurate and timely responses to inquiries
Presenting at open enrollment meetings
Ongoing problem resolution