Benefits Manager, Employee Financial Health, Benefits eXperience and Technology (BXT)

Amazon•Seattle, WA

1d•$115,600 - $202,200

About The Position

The Amazon Global Benefits team is seeking a Sr. Benefits Manager to join our Financial Benefits team in Seattle, WA. This individual contributor role will provide strategic and operational program management for financial benefits that support the financial health of employees worldwide. The Benefits Manager will evaluate key measures to continually optimize program operations, be accountable for program and vendor performance, and raise the bar on the end-to-end employee experience. They will also dive deep into the diverse needs of our global workforce, invent novel solutions to solve customer pain points, influence strategic leaders with data, and own implementation of their solutions. The role works closely with financial benefits leaders, Benefits Technology, vendor partners, and other internal stakeholders to execute on the vision for financial health at Amazon. We are a passionate group of benefits professionals committed to creating exceptional employee experiences. Our approach goes beyond traditional benefits management - we believe in pushing boundaries, embracing innovation, and developing solutions that truly make a difference in the financial health and well-being of our global workforce.

Requirements

Bachelor's degree or above in business, finance, HR or a related field
5+ years of vendor management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience working with customers with a passion for delivering exceptional service, or experience in software development
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
Experience managing multiple projects, prioritizing, planning, and managing time
Experience managing time efficiently, meeting personal goals, and working effectively with internal, partner, and customer teams

Nice To Haves

Experience in the financial services industry
10+ years of finance or a related analytical field experience
8+ years of leading large complex programs experience
Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams

Responsibilities

Oversee and provide operational program management for a portfolio of financial benefits
Manage vendor relationships and influence vendors to raise the bar on both product and service
Collaborate with internal teams to review data and partner on solutions to employee needs
Track key program performance metrics to ensure programs are high performing and producing desired outcomes
Partner with Payroll, Benefits Technology, Legal, Procurement, and other internal teams to run RFPs and launch new programs
Explore and implement AI-driven technologies to streamline benefits processes and enhance employee experience