Employee Health and Benefits Sr. Client Manager

Marsh•Columbus, GA

4d•Onsite

About The Position

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Employee Health and Benefits Sr. Client Manager at Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). Applicants must be within driving distance to our Columbus, GA or West Point, GA office to be considered for this role and have the ability to commute to the office five days per week.

Requirements

Bachelor's degree in a relevant field of work or an equivalent combination of education and work-related experience
5-7 years of work-related experience with demonstrated proficiency in multiple disciplines/processes related to the position
Excellent presentation, written, communication, and customer service skills
Proficient with Microsoft Word, Excel, Power Point, and Outlook
Ability to learn Agency Management and Imaging Systems
Outstanding customer service skills
A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability

Nice To Haves

Previous experience working with small groups preferred

Responsibilities

Present in depth financial renewal analysis (e.g., renewal underwriting workup, plan value analysis, contribution strategy analysis, self-funded analysis, aggregate reports, etc.)
Participate in sales presentations & astutely represent/discuss the Client Manager role
Participate in industry events (could be carrier functions, BAN events, or other related organizations) basically continue to develop as a professional within the industry
Prepare/present quarterly reports (End of year wrap up, quarterly stewardships, monthly reports)
Prepare/present strategic assessments for prospective and existing clients
Prepare/send RFP's
Renewal analysis (including renewal negotiations, brainstorming for creative solutions, funding strategies, contribution strategies)
Command of available technology platforms for enrollment and plan communication
Lead new or renewal product/vendor implementations
Lead open enrollment meetings
Develop communication materials in conjunction with Creative department
Be able to assist with ACA reporting activities (e.g., vendor solicitation & implementation, calculating fees for PCORI/TRF, etc.)
Be able to assist with benefits admin vendor selection/implementation