Benefits Intern
About The Position
As a Benefits Intern with CONAM, you will support the Benefits team with document management, dependent verifications, and internal customer service, while gaining exposure to the benefits administration process, a key function of Human Resources. This internship provides hands-on experience with compliance, case management, and employee communication, offering a strong foundation for individuals interested in pursuing a career in HR. WHO WE ARE: Founded in 1975, CONAM Management operates in 10 states, across 26 key metropolitan markets, supporting over 60,000 apartment units of both conventional and affordable housing. Our growing team of over 1,700 associates is dedicated to maintaining and enhancing the quality of life for our residents. At CONAM, we foster a collaborative, team-oriented culture where our associates thrive and are valued for their expertise and commitment.
Requirements
- Current student or recent graduate in Human Resources, Business Administration, or related field preferred.
- Interest in pursuing a career in Human Resources, with a desire to learn about benefits administration.
- Basic proficiency in MS Office (Outlook, Excel, Word, PowerPoint).
- Strong attention to detail and ability to manage multiple tasks and deadlines.
- Good verbal and written communication skills with a focus on customer service.
- Ability to maintain confidentiality when handling sensitive employee information.
- Willingness to learn HRIS and benefits systems with guidance.
- Ability to work collaboratively in a team environment and adapt to a fast-paced setting.
Responsibilities
- Review Benefits Administration platform daily for new life events and pending document requests.
- Process and file dependent verification documents and other required forms in a timely manner.
- Update enrollment information in the Benefits Administration system with accuracy and attention to detail.
- Support the annual Open Enrollment process by assisting with document requests, verifications, and case management.
- Escalate complex benefit questions or issues to the Benefits Coordinator or Benefits Manager.
- Monitor and respond to messages in the Benefits inbox within required timeframes.
- Provide timely communication to associates regarding document submissions and enrollment status.
- Assist with preparation and support during New Hire Orientations and Open Enrollment presentations.
- Organize and maintain benefits-related files and correspondence.
- Assist with printing, mailing, and filing of benefits documents as needed.
- Provide general administrative support to the Benefits team during busy periods such as Open Enrollment.
- All other Duties as Assigned
Benefits
- Medical, dental, vision, and pet insurance
- Life insurance and identity theft protection
- Paid sick and vacation time
- 401(k) plan with company match
- Flexible Spending Accounts (FSAs)
- Employee Assistance Program (EAP)
- Additional perks: Service Award Days, Floating Holiday, Identity Theft Protection, and more
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
Associate degree
