Remote Benefits Specialist

The Weatherspoon Agency- TWA Career • Myrtle Beach, SC

19d • Remote

About The Position

The Weatherspoon Agency is expanding its remote team and seeking individuals who enjoy helping others, building relationships, and providing exceptional service. In this role, you'll meet virtually with individuals and families who have requested information regarding available benefits. Your responsibility is to guide them through available options, answer questions, and assist with the enrollment process in a professional and supportive manner. This opportunity is designed for individuals who want a structured career path, ongoing mentorship, and the ability to work remotely while developing valuable professional skills.

Requirements

• Strong communication and interpersonal skills
• Comfortable using virtual meeting technology
• Dependable and self-motivated
• Positive attitude and willingness to learn
• Ability to obtain required licensing if applicable

Nice To Haves

• Backgrounds in customer service, healthcare support, education, human resources, retail management, hospitality, or administrative support
• No prior insurance experience is required.

Responsibilities

• Conduct virtual meetings with individuals and families
• Explain available benefit options in clear, simple language
• Assist clients through enrollment and application processes
• Maintain accurate records and follow-up communication
• Deliver a positive and professional client experience
• Participate in ongoing training and development programs

Benefits

• Structured onboarding
• Virtual training sessions
• One-on-one coaching
• Ongoing professional development
• Step-by-step support during the licensing process when applicable
• 100% remote work environment
• Clients request information before appointments are scheduled
• No door-to-door sales
• No purchasing leads
• Established systems and mentorship
• Advancement opportunities based on performance and leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed