Benefits Eligibility Clerk (Retiree)
About The Position
This is a customer service position that provides fully paid training. In this no sales customer service role, you could find the career boost you’re looking for. As an eligibility clerk for our Accounting & Eligibility team, you will be responsible for reviewing retiree applications, determining eligibility, and establishing new retiree accounts in accordance with applicable Trust requirements and eligibility provisions. You will also maintain retiree accounts by processing monthly updates, adjustments, balances, terminations, refunds, and other account changes. Additionally, you will maintain accurate retiree data and prepare spreadsheets and reports, and identify and resolve account discrepancies.
Requirements
- Ability to juggle and prioritize workloads
- Strong analytical skills
- Excellent interpersonal and communication skills
- Strong attention to detail with excellent problem solving skills
- Basic proficiency in Excel and Word
Nice To Haves
- Willingness to learn how to make the complex easier for others to understand
Responsibilities
- Review retiree applications, determine eligibility, and establish new retiree accounts in accordance with applicable Trust requirements and eligibility provisions
- Maintain retiree accounts by processing monthly updates, adjustments, balances, terminations, refunds, and other account changes
- Maintain accurate retiree data and prepare spreadsheets and reports
- Identify and resolve account discrepancies
Benefits
- Fully paid training
- Union scale wages, raises every 6 months, starting at $21.38/hr up to $29.32/hr
- Medical, Dental, Vision & Rx benefits
- Employer provided/fully funded Defined Benefit Pension
- Up to 8.6 days of Paid Leave
- 10 Holidays
- Strong team environment with good work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
