Benefits & Disability Coordinator - London

Voyago • London, ON

1d • CA$52,000 - CA$60,000 • Onsite

About The Position

Voyago is hiring a Full Time Benefits & Disability Administrator based in London, Ontario to fill an upcoming vacancy. Reporting to the HR Operations Manager, the Benefit & Disability Administrator will be responsible for overseeing the employee benefit lifecycle and facilitation of the leave and disability processes. This is an on-site position based in our London office.

Requirements

• Post-secondary education in Business Administration, Human Resources, or another relevant field.
• Knowledge of relevant Canadian legislation and Provincial Employment Standards.
• 3+ years of relevant prior experience.
• In-depth knowledge of Benefit Administration best practices.
• Experienced in leave management and accommodation programs.
• Experience with payroll or HRIS.
• Intermediate knowledge of MS Office Suite.
• Ability to function effectively within a team and collaborate well with colleagues, staff, and managers.
• Ability to maintain discretion with confidential and sensitive information.
• Superior communication and interpersonal skills.
• Ability to provide a Clean Criminal record search.
• Ability to function effectively in a fast-paced, deadline driven environment.

Nice To Haves

• Willing to obtain the Certified Employee Benefit Specialist designation.

Responsibilities

• Collaborate directly with employees, leaders, payroll, HR, and external partners to ensure programs are administered accurately, confidentially, and in compliance with applicable legislation, collective agreements, and organizational policies.
• Responsible for benefit enrollment, eligibility maintenance and billing reconciliation for all employees, as well as facilitating our leave management processes with care and compassion.
• Lead full group benefit administration of new and existing employees including overseeing employee eligibility and compliance with the Group Benefit and Retirement plan requirements.
• Liaise with Service Providers and Insurance Broker(s) regarding the administration of group benefits.
• Follow up with leaders and employees regarding enrollment and other matters pertaining to the Group Benefit Plan.
• Maintain and update employee records and benefits files.
• Collaborate with payroll and ensure that benefit premiums are processed accurately and in a timely manner.
• Review and reconcile monthly invoices and collect owing arrears from applicable employees.
• Prepare regular audits and reports to support the effective and accurate application of benefit programs.
• Maintain records for employees on various leaves of absence and accommodation plans, coordinate and identify documentation requirements in accordance with legislation and industry best practices.
• Develop and distribute letters to employees confirming leave details, ongoing documentation obligations, entitlements while on leave, and payments for arrears where applicable.
• Liaise with leaders, employees, and HR team regarding leave progress.
• Oversee non-occupational return-to-work plans and accommodation programs.
• Prepare regular quality reviews and reports to support the effective, consistent and accurate management of leaves.

Benefits

• Comprehensive benefits packages for full-time employees
• Employee and Family Assistance Program
• Great company perks program
• Opportunities for a rewarding career with a growing, global transportation provider
• Focus on innovation and sustainable environmental initiatives
• Support for development, work-life balance, and well-being of employees
• Supportive corporate culture that encourages diversity and enables people to flourish
• Opportunities to build their own experience within a local, global Group

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree