Benefits Customer Service Representative (Temporary)
Gallagher•Las Vegas, NV
•Onsite
About The Position
Join Gallagher and make a real difference in employees' lives. As a Benefits Customer Service Representative, you'll help members understand their benefit options, answer questions, and confidently choose the coverage that best meets their needs. No sales, no cold calling—just meaningful customer support. This is a temporary position starting on 9/14/2026 and will go through November. There may be an opportunity to be converted into perm employee upon successful completion of the project.
Requirements
- High school diploma
- 1+ year of customer service experience
- Strong typing and basic computer skills
Nice To Haves
- Bilingual Spanish
- Life & Health License
- Benefits experience
- Call center experience
- Microsoft Office proficiency
Responsibilities
- Serve as a trusted resource for members navigating their benefit options
- Resolve eligibility, enrollment, and claims-related questions with professionalism and care
- Deliver exceptional customer service while building positive relationships with every caller
- Partner with insurance carriers, providers, and internal teams to quickly resolve member concerns
- Guide employees toward informed benefits decisions that support their needs
Benefits
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
