Benefits Coordinator

City of Myrtle Beach•Sc, SC

6h•Onsite

About The Position

The purpose of this position is to design, oversee, manage and administer the city’s benefits program including health insurance, supplemental insurance and retirement plans. This role involves evaluating and developing competitive and cost-effective benefits packages, managing various group benefit plans, and ensuring compliance with federal and state regulations. The Benefits Coordinator will also be responsible for employee communications regarding benefits, training new employees, and serving as the main point of contact for benefits-related inquiries.

Requirements

Requires a bachelor’s degree in business administration human resources, or a related field.
Five (5) years of related experience in benefits administration and insurance preferably life and health insurance.
Knowledge of benefits administration.
Knowledge of customer service principles.
Skill in figuring out the processes necessary to get things done.
Skill in organizing.
Skill in persuading.
Skill in managing time.
Skill in performing addition, subtraction, multiplication, and division; calculating decimals, percentages; and fractions; and interpreting graphs.
Skill in coordinating activities of a project, program, or designated area of responsibility.
Ability to establish effective work relationships.
Ability to listen.
Ability to build rapport.
Ability to get more out of fewer resources.
Ability to meet deadlines.
Ability to evaluate, audit, deduce, and/or assess data using established criteria.
Ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Ability to utilize a wide variety of references, descriptive, and/or advisory data and information.
Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form.
Ability to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.

Nice To Haves

Certified Employee Benefits Specialist (CEBS) and/or Professional in Human Resources (PHR) preferred.

Responsibilities

Supervises, directs, and evaluates assigned staff; processes employee concerns and problems, directs work; counsels, disciplines, and completes employee performance appraisals.
Evaluate and develop benefits packages that are competitive, cost effective and aligned with the city’s goals.
Manage a variety of group benefit plans including medical, dental, vision, life, disability, and voluntary benefits.
Design benefits programs to include the best options in health insurance, retirement plans, dental and vision coverage, life insurance, and disability insurance.
Maintain a knowledge of the best insurance plans on the market suited to our employees’ needs.
Design and execute employee and/or retiree communications relating to benefits.
Design, oversee and provide training for new employees to understand their benefits.
Serve as the main point of contact for employees and retirees with questions about benefits and maintain a knowledge of resources they can access.
Track, trend and report benefit-related data to senior leadership.
Understand the cost of benefits and communicate it.
Serve as an advocate for employee benefits while promoting city goals and priorities.
Select benefit vendors, manage open enrollment and manage vendor renewals.
Ensure that plans and benefits administration adhere to federal and state regulations including COBRA and the ACA.
Maintains awareness of new government regulations, products, methods, trends, techniques, and advances in profession.
Participate, administer and oversee the day-to-day benefits operations including enrollment, systems entries, invoice reconciliations, and benefit plan audits.
Research benefit related questions and resolves problems.
Maintains the integrity of benefits/payroll data in automated human resources information systems; coordinates transfer of data to external vendors, plan providers, and payroll; and oversee invoice reconciliation and payments to venders.
Serves as a supplement and backup to the Benefits Specialist.
May assist with annual open enrollment, employee benefits meetings, and new-hire benefits orientations; provide benefits information, including changes, to eligible employees.
Prepares, completes, and produces a variety of benefits, compensation, and human resources forms, reports, correspondence, invoices, policies and procedures manuals, brochures, pamphlets, reference materials or other documents; reviews, completes, processes, forwards, or retains as appropriate.
Operates a personal computer, general office equipment, or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, or other system software.
Performs other related duties as required, requested, and assigned.