Benefits Coordinator

City of Compton•Compton, CA

5d•Onsite

About The Position

Under general supervision, performs complex and specialized personnel related functions involving administration of the City’s employee benefits programs, and responsible technical duties of a highly confidential nature; and performs other related duties. Works under the general supervision of the Director of Human Resources; does not exercise supervisory responsibilities. Serves as the lead worker to Human Resources benefits administration support staff.

Requirements

Possession of a Bachelor's degree from an accredited college or university with major course work in Human Resource Management, Business Administration or a related field; AND three (3) years of benefits administration and/or human resources programs experience; OR an equivalent combination of education and experience.
Must possess a valid California Class C Driver’s License.
Knowledge of theory, principles and practices of contemporary human resource management including employee benefits administration.
Knowledge of City Code, City Ordinances, Standard Operating Manual, personnel policies and procedures, and Memoranda of Understanding provisions concerning healthcare and other employee related benefits of the respective bargaining units in the City.
Knowledge of benefits programs and administration in the public service.
Knowledge of policies, procedures, laws, standards and regulations of the Public Employees Retirement System, Social Security and the healthcare benefits field and other employee benefit programs in general.
Knowledge of modern office practices and procedures, including business correspondence, record-keeping systems, and office equipment.
Skill in independently administering large and complex benefits programs.
Skill in interpreting and applying complex policies, and pertinent laws, rules and regulations related to insurance programs, benefits eligibility, payroll, leaves, claims, and other deductions.
Skill in making independent judgments and decisions.
Skill in exercising diplomacy, tact, and good judgment consistently; maintaining confidentiality.
Skill in operating a personal computer and related technical and specialized software programs.
Skill in meeting and communicating with the public in situations requiring tact and poise.
Skill in operating a personal computer utilizing standard and specialized software.
Skill in communicating effectively in both verbal and written form.
Skill in establishing and maintaining effective working relationships with employees, dependants, City departments, outside agencies, union or elected officials, and the general public.

Nice To Haves

Internal applicants must use their personal email to apply, as City of Compton work emails will not be accepted for job applications.

Responsibilities

Administers a variety of benefits programs offered by the City, including medical, dental, vision, life insurance and other programs.
Verifies and inputs data directly into various systems; processes enrollments for all insurance programs; monitors and verifies dependent eligibility for benefits; processes COBRA enrollments; monitors retirees activity and benefits enrollments coordinating with PERS, Social Security, Medicare and COBRA.
Develops and coordinates new employee orientations; prepares informational material; explains and interprets health benefits, personnel policies, procedures and programs.
Coordinates annual city-wide employee health benefits fair.
Inputs new hires into City payroll/personnel program; verifies accuracy of all information relevant to each employee including reviewing, analyzing and verifying salary adjustments, tax exemptions, employee demographics, benefits electives, transfers, title changes, resignations, retirements, terminations, discipline, dismissals, and all information which impacts an employee’s personnel profile, payroll data, and/or benefits information.
Tracks, researches and reports on various types of Federal and State protected leaves, such as Family Medical Leave Act (FMLA), leaves of absence, pay decreases and disciplinary measures, maternity leave and others.
Responds to inquiries regarding vacation, sick leave, holiday leaves and accrual leave banks and policies.
Identifies employee leave and benefits concerns, resolves issues in a timely manner, recommends appropriate employment status actions to the Human Resources Director and performs and follows through with appropriate action.
Ensures all benefits and leave of absence information is current and accurately maintained in the Human Resources Perspective system, departmental databases and files; ensures confidentiality and compliance with relevant laws, such as Health Insurance Portability and Accountability Act (HIPAA).
Consults with employees and their families regarding death claims.
Prepares and processes various highly confidential reports and/or documents relating to labor negotiations, DMV records, personnel records and files, Council and/or Commission reports.
Coordinates city-wide identification badge program, including generating confidential security codes, verifying data entered into database system, maintain the software and hardware components, inventory control of badges, accessories, ink cartridges and other materials.
Composes and generates various types of correspondence keeping employees and retirees informed of updates in benefits administration and policies of the City, including status of PERS Social Security benefits options, information and deadlines.
Keeps up-to-date on benefits regulations, laws, procedures and administration in the field of human resources in general and in state-wide public service specifically.
Coordinates communication with other City departments and personnel, insurance companies, health organizations and governmental agencies; maintains communication with retired employees regarding benefits.
Assists management in developing and implementing new operational procedures to accommodate legislative changes; develops and monitors operational procedures to enhance workflow and program effectiveness.
Assists in identifying and writing standard operating procedures and guidelines for leave of absences and benefits for employees and staff to follow.
Responds to inquiries and complaints regarding benefits programs and payroll problems. Analyzes and participates in resolving problems and issues, conducts research when necessary.
Ensures all employees are informed of their benefit eligibility according to collective bargaining agreement(s) and/or other City policies and procedures; ensures all benefit plan documents, summary plan descriptions, booklets and information brochures are accurate and current for dissemination.
Provides information and assistance in person or on the telephone to City personnel, staff and the public regarding Human Resources matters, such as leave of absence coordination, benefits, job availability, Human Resources regulations, policies and procedures.
May provide support and assistance in recruiting, classification, compensation, training programs and labor relations.
Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of benefits administration and human resource management.
Performs related duties and responsibilities as assigned.