Fort Smith, AR - Benefits Coordinator (Bilingual) 1

Bachoco Group•Fort Smith, AR

15h•Onsite

About The Position

The benefits coordinator answers employees' questions and records employee enrollment in benefit programs and assists with the administration of multiple leave of absence programs. This role involves communicating benefit plans to new hires, during annual open enrollment, and regarding plan changes. It also includes monthly on-site plant breakroom presence and other benefit-related communication/education campaigns throughout the year. The coordinator is responsible for conducting new hire benefits orientation multiple times per week, following up with employees to confirm enrollments are completed by deadlines, and performing data entry of new enrollments into the HR system. Additionally, the role involves answering employee benefit questions, investigating and resolving questions regarding healthcare service payments by contacting service providers and benefit plan providers, reviewing reports from plan providers for accuracy, and maintaining employee benefit files. The position also verifies eligibility for FMLA/LOA policies, refers employees to the third-party leave manager, explains the leave process, and assists the Leave Coordinator with tasks such as entering line passes for LOA, responding to updates from the third-party leave manager, sending return-to-work letters, collecting insurance payments during LOA, and confirming appropriate use of intermittent leave.

Requirements

High School Diploma or GED; One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Knowledge of E-Mail software, and Microsoft Office Suite.
Must have a valid driver’s license and be able to qualify for the company driver program.

Nice To Haves

Bilingual English/Spanish preferred

Responsibilities

Communicate benefit plans to new hires, during annual open enrollment, and regarding plan changes.
Conduct monthly on-site plant breakroom presence and other benefit-related communication/education campaigns.
Conduct new hire benefits orientation multiple times per week.
Follow up with employees to confirm all enrollments are completed by deadline.
Perform data entry of new enrollments into the HR system.
Answer employee benefit questions.
Investigate and resolve questions regarding payment for healthcare services by contacting service providers and benefit plan providers.
Review reports from plan providers to verify accuracy and resolve differences.
Enter benefits-related data into computerized human resources information system.
Maintain employee benefit files.
Verify eligibility for FMLA/LOA policies.
Refer employees to third party leave manager and explain the leave process.
Assist Leave Coordinator with entry of line passes for LOA, responding to updates/requests from third party leave manager, sending out return to work letters, collecting payments for insurance while on LOA, and confirming that intermittent leave is being taken appropriately.