Benefits Coordinator (Hybrid)

Ardent Mills•Denver, CO

1d•$71,110 - $81,100•Hybrid

About The Position

The Benefits Coordinator role provides day-to-day, customer-focused support for benefit programs across the U.S., Canada, and Puerto Rico, including health and welfare, retirement, wellness, recognition, and leave programs. The role supports benefit enrollment, life events, employment status changes, invoices, compliance-related documentation, open enrollment, vendor file monitoring, and issue resolution with a strong focus on accuracy, confidentiality, and timely service. This role also helps plan recognition and wellness campaigns, develops engaging communications and materials, and supports education that reinforces the Total Rewards philosophy and a culture of wellbeing and recognition.

Requirements

Bachelor’s degree or equivalent experience
Proficient in MS Office – Teams, Word, Outlook, Excel, and Power point
Attention to detail, process execution and follow-through with excellent organization skills
Ability to work independently and as a team member to fulfill all job duties in a collaborative virtual environment
Strong customer service and responsiveness

Nice To Haves

2-3 years in benefits, leave of absence, retirement, or general human resources experience
Campaign management and program communication experience
Workday or other HCM experience

Responsibilities

Provide day-to-day support for team member benefit programs including medical, dental, vision, health savings accounts, life insurance, disability, retirement, wellness, recognition, and leave of absence programs across the U.S., Canada, and Puerto Rico.
Deliver customer-focused support to team members throughout the benefit enrollment process, life events and employment status changes, ensuring clear guidance and providing prompt, accurate resolution of benefit-related issues while maintaining a commitment to confidentiality.
Complete benefits administration activities by following established policies, procedures, and standard work instructions, escalating non-routine issues to senior team members as appropriate.
Coordinate recognition and wellness campaign planning, including timelines, communication calendars, event logistics, vendor coordination, participation tracking, and follow-up actions that encourage high team member engagement.
Create and deliver engaging communications, marketing materials, recognition reminders, wellness campaign messages, educational sessions, training materials, and benefit resources that support the Total Rewards philosophy, address common questions, and reinforce a culture of wellbeing and recognition.
Process benefit invoices, medical support orders, regulatory notices, and documentation requests in accordance with established timelines, procedures, and compliance requirements.
Administer the company’s employee recognition program, ensuring accurate budget tracking, program execution, and quarterly/annual updates.
Assist with annual open enrollment activities, including event planning and preparation, system testing support, audit review, team member communications, enrollment support and monitoring, and post-enrollment follow-up.
Monitor benefit-related notifications, vendor file error reports and standard reporting to identify errors, resolve routine issues, improve response times, and support accurate and timely benefit administration.
Review recurring issues, process gaps, and benefit administration trends to recommend improvements that enhance team member experience, improve data accuracy, and increase operational efficiency within established benefits processes.