About The Position

Under general supervision, responsible for providing customer service to patients by scheduling appointments, performing check-in and check-out procedures, verifying insurance benefits and obtaining authorization, and providing telephone triage.

Requirements

  • Customer service skills
  • Ability to schedule appointments
  • Ability to perform check-in and check-out procedures
  • Ability to verify insurance benefits and obtain authorization
  • Ability to provide telephone triage

Responsibilities

  • Scheduling appointments
  • Performing check-in and check-out procedures
  • Verifying insurance benefits and obtaining authorization
  • Providing telephone triage

Benefits

  • Medical - UT SELECT Medical insurance
  • Group term life insurance
  • Basic accidental death and dismemberment insurance
  • Dental insurance plan options
  • Vision Care benefits
  • Disability Insurance
  • Flexible spending accounts (FSAs)
  • Retirement plans (TRS or ORP)
  • Voluntary retirement programs
  • Paid Time Off
  • Extended Illness Bank
  • Paid Family Leave
  • Paid holidays
  • Employee discounts on services, tickets, and gym membership
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