Benefit Consultant

Employer Flexible•Houston, TX

21h•Hybrid

About The Position

Employer Flexible is hiring a full-time Benefits Consultant to manage a portfolio of clients and advise them on employee benefit programs. The role guides clients through the benefits lifecycle, including plan design, renewals, open enrollment, enrollment coordination, and ongoing support. The consultant works with clients, insurance carriers, and internal HR, payroll, underwriting, and insurance teams to provide accurate administration and a strong client experience. The position is based in Houston, Texas, with a hybrid schedule: in the office Tuesday through Thursday and remote Monday and Friday. Occasional travel to client locations is required.

Requirements

At least 5 years of experience in benefits consulting, account management, or group insurance administration.
Bachelor's degree or equivalent relevant professional experience.
Strong knowledge of group health, dental, vision, life, disability, and voluntary benefits.
Working knowledge of employee benefits compliance and regulations.
Excellent communication, organization, problem-solving, and relationship-management skills.
Ability to manage multiple clients, projects, and competing deadlines.
Proficiency in Microsoft Office and benefits administration technology.
Group 1 Life & Health Insurance License, or ability to obtain one within 90 days of hire.
Ability to travel to client locations as needed.

Nice To Haves

Experience working in a Professional Employer Organization (PEO) or managing multiple client accounts.
Experience with benefit benchmarking, contribution modeling, and insurance quoting.
Bilingual communication skills in English and Spanish.

Responsibilities

Serve as a trusted benefits advisor and primary point of contact for assigned clients.
Build relationships with clients, insurance carriers, and internal teams; identify opportunities to improve benefit offerings and client experience.
Manage the benefits lifecycle, including plan design, renewals, enrollment, and ongoing support.
Lead annual open enrollment activities, including client meetings, employee education, and enrollment coordination.
Review and present renewal options, contribution strategies, and plan recommendations; help clients understand benefit options.
Partner with internal teams to support accurate benefit administration and seamless service delivery.
Resolve escalated benefits questions involving eligibility, claims, carriers, and employee concerns.
Manage deadlines, maintain accurate documentation, and communicate with clients promptly.
Educate clients and employees about benefit programs, resources, and enrollment technology.
Advise on benefits compliance, including ACA, COBRA, ERISA, and HIPAA.
Stay informed about insurance products, regulatory developments, and industry trends.
Identify opportunities to improve benefit processes, service delivery, and client satisfaction.