Benefits Center Agent - Full Time - Onsite Plano, TX
Human Coalition•Plano, TX
•Onsite
About The Position
Benefits Center agents help callers who are seeking benefits for a pregnancy or for parents that have children under the age of 3. The agent learns about their situation and recommends programs that would best fit their needs. In addition, the agent recommends online classes they can take to earn free diapers and access to programs like Nurse Family Partnership (NFP). Human Coalition is a Christian Pro Life Organization.
Requirements
- Passionately aligned with the mission and vision of Online for Life
- Excellent communication skills
- Self-motivated, able to multitask and goal focused
- Service oriented
- Excellent computer skills
- Able to work well in a team environment
- Adaptable to change
Nice To Haves
- Sales experience preferred
- Background in pro-life, crisis center, call center helpful
Responsibilities
- Answer inbound calls
- Make outbound calls
- Utilize the CRM database (Salesforce)
- Listen attentively
- Set appointments
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
