Benefits and Leave Specialist

Community Dental Partners•Denton, TX

2d•Hybrid

About The Position

Community Dental Partners is revolutionizing dental care by building value-based, innovative solutions to create an amazing patient, staff, and doctor experience in underserved markets. Started in 2010, CDP now supports more than 70 dental practices that serve more than 350,000 patient visits each year. The company continues to grow 20% or more annually by building new practices and partnering with dentists with existing locations. The Benefits & Leave Specialist administers the organization’s leave management and benefits programs, including carrier coordination, benefit and invoice reconciliation, deduction transfers, retirement plan changes, and year-end ACA reporting. This role requires someone who is highly data-savvy and detail-oriented, with a deep understanding of FMLA and PWFA regulations and strong follow-through. The Benefits & Leave Specialist will need to communicate effectively, drive execution, foster innovation, collaborate with others, display a client-centric view, and demonstrate high follow-through.

Requirements

Ability to work in a fast paced environment
Highly data savvy with exceptional attention to detail and accuracy
Advanced proficiency in Microsoft Excel, including formulas, pivot tables, lookups, and working with large data sets and reconciliations
Deep working knowledge of FMLA and PWFA regulations; familiarity with ADA, COBRA, HIPAA, and ERISA
Working knowledge of benefits administration, carrier coordination, and invoice reconciliation
Experience with benefits enrollment platforms (TBX or similar) and HRIS/payroll systems (ADP Workforce Now preferred)
Understanding of 401(k)/retirement plan administration and ACA reporting requirements, including 1095-C processing
Strong follow-through with the ability to independently manage multiple deadlines and recurring cyclical processes
Must adhere to privacy and confidentiality requirements, including the handling of protected health information
Independent, logical thinker with advanced troubleshooting and analytical skills
Strong communication skills, both verbal and written, via video calls, emails, chats, and phone calls
Ability to work with minimal supervision; self-starter who demonstrates initiative
Establish and maintain collaborative relationships with team members, leadership, and vendors to meet business objectives
Flexible and adaptable to a dynamic business environment; catalyst for change
High engagement; supportive of leadership and role model for company values and guiding behaviors
High school diploma or equivalent required
2 - 3 years of experience in benefits administration and/or leave management

Nice To Haves

Some college or relevant certification (e.g., SHRM-CP, PHR, CEBS) preferred

Responsibilities

Administer the full leave management process, including FMLA, PWFA, ADA, parental, military, and personal leaves from intake and eligibility determination through return to work
Serve as the primary point of contact for employees on leave, providing clear, timely, and compliant communication throughout each leave event
Manage all communication and coordination with benefit carriers, including enrollments, terminations, qualifying-event changes, and issue resolution
Reconcile benefit enrollment and eligibility data between the benefits enrollment system (TBX) and ADP Workforce Now to ensure accuracy across platforms
Manage and audit benefit deduction transfers from TBX to ADP, verifying that employee deductions are accurate each pay cycle
Review, process, and reconcile monthly carrier invoices; research and resolve billing and eligibility discrepancies
Administer retirement plan activity, including 401(k) contribution changes, opt-out requests, and related recordkeeping
Process and distribute year-end ACA reporting, including 1095-C forms, in compliance with IRS requirements
Maintain accurate benefits and leave records and ensure data integrity across all systems and reports
Track and document leave eligibility, designations, certifications, and deadlines in accordance with federal and state regulations
Partner with payroll to ensure leave and benefit transactions are reflected accurately and on time
Respond to employee inquiries regarding benefits, eligibility, and leave with a high level of customer service and confidentiality
Collaborate with team members, leadership, and vendors for updates, reporting, and continuous process improvement
Maintain compliance with all applicable federal, state, and local regulations governing benefits and leave administration