Benefits and Leave of Absence Coordinator

Sendik's Food Market•Milwaukee, WI

30d

About The Position

The Benefits and Leave of Absence Coordinator role manages end-to-end leave administration (FMLA, STD, parental pay, and ADA) while delivering high-touch support for daily benefit inquiries. Partnering closely with HR Business Partners, store leaders, and vendor partners, the Coordinator ensures our programs run seamlessly, compliantly, and with an associate-first focus.

Requirements

BA/BS degree in Human Resources or a related field
Minimum of 3 years of benefit related experience, including leave of absence administration
Experience working within HRIS systems
Proficient in computer programs, such as, Word, Excel and Google Docs
Strong communication and problem-solving skills
Strong working knowledge of regulatory compliance requirements (FMLA, ADA, COBRA, ACA, ERISA, HIPAA)
Ability to interact effectively with individuals at all levels, internally and externally
Strong analytical and decision-making skills, with the ability to address situations independently
Strong sense of security and ability to handle sensitive information
Excellent attention to detail
Excellent time management, prioritization and organization skills
Ability to work at a fast paced and efficient manner, adapting to changes to meet deadlines
Strong sense of team – ability to anticipate the needs of the team

Responsibilities

Administer all leave programs end-to-end, including FMLA, non-FMLA, personal leaves, Short-Term Disability, and company parental pay.
Guide associates and managers through eligibility, required documentation, timelines, and return-to-work coordination.
Partner with operations and store leaders to facilitate ADA accommodation requests and interactive process workflows.
Ensure adherence to federal, state, and local leave laws and regulations.
Serve as the primary, high-touch point of contact for associate benefit questions across email, phone, and in-person inquiries.
Act as the key operational contact for benefit vendor partners, including our health and welfare broker.
Model Sendik’s culture by delivering exceptional service to associates, leadership, and external partners.
Aid in the daily administration and execution of health, welfare, and 401(k) plans to maintain compliance with federal and state laws (ERISA, COBRA, ACA, HIPAA).
Lead recurring compliance projects and initiatives, including COBRA administration, 1095-C tax reporting, Medicare notifications, and annual flu shot clinics.
Conduct monthly benefit enrollments/audits and actively support Open Enrollment, including troubleshooting associate issues.
Generate and organize HR performance metric reporting and maintain up-to-date administrative SOPs.
Maintain and update internal Sendik's benefit intranet pages regularly.
Develop and execute monthly benefit communications for associates.
Stay current on emerging benefit trends, regulations, and industry offerings.
Support broader HR programs, assist in stores during peak holiday seasons, and complete other duties as assigned.