Benefits and Insurance Manager – Human Resources
About The Position
The Benefits and Insurance Manager manages and monitors daily benefits and insurance processes, implements collective bargaining unit agreements related to benefits and insurance, and interprets provider contracts, applicable laws and regulations, and collective bargaining agreements. The role documents and initiates procedural improvements to benefits and insurance transactions to improve service to employees. The manager oversees benefits operations, employee benefits communications and resources, employee wellness activities, leave administration, reimbursement programs, workers’ compensation claims, and unemployment-related processes. The position also supports benefit plan design and vendor management, coordinates with Payroll on bi-weekly payroll and related reports and payments, and works with College computer staff and outside vendors to maintain HR benefit systems. The manager supervises and trains benefits staff, provides guidance to employees, prepares reports, participates in meetings and cross-functional teams, and undertakes special projects and other assigned duties.
Requirements
- Bachelor’s degree from an accredited institution in Human Resources, Business Administration, or a related field.
- Three or more years of professional Human Resources experience, including benefits and insurance experience.
Nice To Haves
- SHRM-CP or another Human Resources certification.
Responsibilities
- Manage benefits operations, including open enrollment, informational meetings, and premium rate calculations.
- Supervise and train staff responsible for benefits.
- Provide employee benefits onboarding, information, resources, and orientation as needed.
- Lead college and employee activities supporting employee wellness initiatives.
- Monitor disability, FMLA, and related leaves.
- Administer the Tuition Reimbursement Program and Bargaining Unit Reimbursement programs.
- Guide employees regarding benefit policies, procedures, and resources.
- Maintain spreadsheets and run BI reports to cost employee benefits and insurance.
- Provide day-to-day benefits support and administration, and assist with benefit plan design and vendor management.
- Interpret relevant contracts, laws, regulations, and bargaining agreements.
- Maintain and improve employee benefits resources and communications, including the staff portal and transparency site.
- Review and audit processes needed to implement bargaining unit contracts, and ensure appropriate documentation supports transactions.
- Analyze and resolve technical issues with College computer staff and outside vendors to maintain working systems.
- Work with Payroll on bi-weekly payroll, required reports, and related payments.
- Oversee processing of workers’ compensation claims and reporting.
- Attend unemployment hearings and review and approve unemployment requests.
- Compile reports and information for collective bargaining and special committees, including the health coalition.
- Attend appropriate meetings, including those of related professional organizations.
- Participate in cross-functional teams and undertake moderately complex special projects.
- Participate in college and departmental strategy sessions related to the College computer system and HR benefit modules; assist with system testing, code design and designation, and information entry.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
