Benefits Analyst

PlayStation Global•San Mateo, CA

9h•Hybrid

About The Position

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. SIE is seeking a highly motivated, detail-oriented, analytical, innovative and customer-focused individual, with the primary goal to deliver an exceptional employee benefits experience built on smooth, efficient administration practices. The Benefits Analyst position will be responsible for day-to-day administration of Americas employee benefits programs, managing assigned vendor relationships, owning and driving process improvements, assisting with Open Enrollment, and other project-based work as needed.

Requirements

A minimum of 4 years Benefits Administration experience
Ability to work in a team environment with a strong sense of urgency
Strong prioritization and time management skills, maintaining flexibility to shift focus and respond to urgent, unplanned requests as needed
Strong Excel skills required
Strong vendor management, project management, analytical and problem-solving skills
Strong customer service skills with a focus on employee education
Knowledge of 401(k) and health and welfare benefit plan administration and management, ERISA, ACA, HIPAA and IRS regulations desired
Experience with Benefits Administration platforms
Ability to handle confidential employee information with discretion and good judgment
Ability to collaborate and build strong relationships with various internal and external stakeholders such as People Experience, Finance, Payroll, and HRIS
Workday experience a plus!

Responsibilities

Support Open Enrollment, including benefit administration configuration and testing, benefit fair planning, and plan document review
Responsible for ongoing administration management of various health and welfare benefits in the US and Canada.
Specific programs may vary but may include medical, dental, vision, mental health, life insurance, perks, commuter benefits, and retirement.
Act as a subject matter expert for escalation of employee benefits inquiries and complaints to ensure quick, accurate, equitable, courteous resolution
Participate in implementation of new programs/policies and proactively evaluate improvements to current programs
Identify and drive process improvements and proactively refine the overall operations of the benefits function
Conduct first-level review and preparation of compliance-related reporting such as Non-Discrimination Testing and SFHCSO reporting, while supporting additional ad hoc audit requirements as they arise
Consistently evaluate current practices to find better ways to get the job done, innovate ways to solve problems, and employ a hands-on approach to benefits management
Audit existing plans and programs to ensure compliance and update as legislative requirements are updated
Reconcile error reports from our vendors, identify root causes for errors and work with benefits administrator or HRIS to revise interface coding
Process and reconcile benefit vendor invoices to ensure accuracy of billing
Ensure program compliance with federal and state regulations and conducting non-discrimination and other required testing