Benefits Analyst

Aon Corporation•Hammonton, NJ

22h•Hybrid

About The Position

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Consumer Benefit Solutions group in Hammonton, New Jersey. As a Benefit Analyst you will report directly to the Sr. Director, Client Services or Director, Client Services. This is a hybrid role with the flexibility to work both virtually and from our Hammonton, New Jersey offices. Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Requirements

1+ year Benefits plan administration background
1+ year customer service background
Strong functional knowledge of Excel specific to creating, formatting and evaluating formulas and working within templates.
Must be proficient in Excel, Word and other MS Office products along with Adobe products.
Strong written, oral and interpersonal communication skills.
Advanced problem solving and critical thinking skills.
Ability to manage and negotiate multiple priorities and deadlines.
Account Management - Experienced
Document Management - Experienced
HS Diploma required.
Bachelor’s degree preferred or equivalent years of industry experience.

Nice To Haves

Hold and maintain and Active Health and Life Insurance License
Industry recognized benefits designations.
Sharepoint knowledge

Responsibilities

Consults with each assigned Client to provide guidance on what documentation Aon requires be provided for Aon to convert all Client benefit information into the Aon Plan Design Document (PDD), which functions as the documentation to support custom programming for each Client’s enrollment application.
Analyzes clients benefits offerings/SPD’s to ensure eligibility rules and plan details are translated into both the PDD and into the Client training curriculum
Develops the Aon Plan Design Document (PDD) for each client, utilizing extensive benefits knowledge and understanding of the client’s specific plans; primarily responsible for the accuracy and completeness of the PDD and communications screens for each assigned case
Partners with the assigned Account Manager to manage the implementation major milestones, and interact with Client Human Resources/Benefits Department and Technology personnel to ascertain all employee benefit plan specifics. Steps in to manage Account Management tasks when they are on planned or unplanned PTO.
Works closely with the Aon Technology division to build the enrollment application to ensure a successful enrollment experience for the Client.
Interacts with internal implementation team members to help ensure a successful enrollment experience for each Client.
Interacts with various insurance carriers to ascertain voluntary product specifics. Responsible for confirmation of all voluntary benefit offers, commission documentation and requested case set up documents.
Completes Testing Criteria Documents for each case prior to the testing phase of each case for distribution amongst the team.
Tests enrollment program for each case prior to enrollment starting. Leads all user testing initiatives, responsible for tracking all issues, ensuring resolution and the overall organization of the entire testing process.
Performs the system demo with the client/broker prior to enrollment start date
Builds Training curriculum and define training plan. Facilitates training with the Case Managers and/or Counselors before the start of each individual case.
Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
Maintain a cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts.
Keeps informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
Interact with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the company

Benefits

eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary
a 401(k) savings plan with employer contributions
an employee stock purchase plan
consideration for long-term incentive awards at Aon’s discretion
medical, dental and vision insurance
various types of leaves of absence
paid time off, including 12 paid holidays throughout the calendar year
15 days of paid vacation per year
paid sick leave as provided under state and local paid sick leave laws
short-term disability and optional long-term disability
health savings account
health care and dependent care reimbursement accounts
employee and dependent life insurance and supplemental life and AD&D insurance
optional personal insurance policies
adoption assistance
tuition assistance
commuter benefits
an employee assistance program that includes free counseling sessions
two “Global Wellbeing Days” each year
continuous learning culture