Benefits Analyst Sr

Insight Enterprises, Inc.•Montreal, QC

6d•Hybrid

About The Position

As a Benefits Analyst Sr with Insight, you will evaluate and administer benefit programs including health and welfare plans. This position is responsible for the development of operating procedures for processing and controlling benefit programs, managing and administering the benefits system, and maintaining data and preparing reports on benefit usage and cost. Incumbents interpret and explain benefits to teammates, serve as Tier 2 point of contact for the HR Service Center. We are legendary for taking care of our teammates. We want our teammates to enjoy a diverse and meaningful experience in the workplace, knowing that what you do makes a difference! Insight provides access to an engaging selection of 11 Teammate Resource Groups (TRGs) available to all teammates, further enhancing our commitment to fostering a sense of belonging. Temporary teammates can also expect medical benefits, which include sick time after 90 days and access to our retirement plans.

Requirements

Bachelor’s degree from four-year college or university in related field; or equivalent combination of education and experience
5+ years’ experience as a Benefits Administrator
This role requires an individual with a high level of professional maturity, integrity and discretion in the handling of confidential information.
Strong interpersonal and customer service skills and the ability to work effectively with a wide range of individuals in a courteous manner.
Ability to manage multiple tasks in a fast-paced environment, meet deadlines, execute and solve problems.
High level of attention to detail and accuracy. Excellent technical skills, including proficiency in Microsoft Office.
Ability to work independently and prioritize work to meet deadlines.
Ability to respond with appropriate urgency to situations requiring a quick response or action.
Ability to adapt in a dynamic work environment, learn quickly, solve problems and make appropriate decisions.
Excellent organizational skills and ability to manage competing priorities.
Ability to maintain confidentiality of data.

Nice To Haves

Ability to communicate in French and English (verbal and written) strongly desired.
Continuous learning ability, with initiative and autonomy.

Responsibilities

Conduct new hire orientation and presents benefits overview.
Communicates plan benefits and changes effectively, serves as the primary point of contact for day to day teammate inquiries related to benefits, and assists in determining validity of claims.
Acts as the liaison between employees and insurance carriers to resolve eligibility and claim issues, which requires high level knowledge of our benefit plans.
Responds and resolve benefits issues escalated by the HR Service Center.
Provide accurate and timely responses to all internal and external inquiries regarding benefits sent to the benefits inbox.
Verify new hire enrollment and eligible status changes. Approve benefits enrollments.
Participate in the planning and implementation of the annual benefits open enrollment.
Ensure payroll deductions begin in a timely manner and records are reconciled regularly.
Reconcile and process monthly benefits billing statements.
Coordinate the posting of summary plan documents and benefits information on the company intranet.
Manage the administration, coordination, and communication of the RRSP program.
Manage leaves, disability insurance claims, and workers' compensation benefit administration.
Administer eligible status changes.
Process life insurance and accidental death claims.
Process tuition reimbursement requests.
Perform regular audits to ensure compliance requirements are met.
Stay current on benefit trends and regulatory issues.
Perform ad hoc projects and other duties as assigned.