Benefits Analyst I

AvalonBay Communities • Arlington, TX

4d

About The Position

The Benefits Analyst I provides day-to-day administrative and operational support for the company’s employee benefits programs. The role assists with benefit enrollment, eligibility, employee inquiries, vendor coordination, data maintenance, and ongoing plan administration. It also provides backup support for employee leave of absence and workplace accommodation processes, helping ensure requests, documentation, system updates, and employee communications are handled accurately and timely.

This position provides administrative and backup support for leave and workplace accommodation processes. It is not expected to independently make legal, compliance, or employee relations determinations. Complex cases and decisions are escalated to an appropriate senior team member or HR partner.

Requirements

• Bachelor’s degree in Human Resources, Business, or a related field, or equivalent relevant experience.
• One to two years of HR, benefits, leave, HRIS, or related administrative experience preferred.
• Strong attention to detail and ability to manage multiple priorities and deadlines.
• Strong customer service, communication, and problem-solving skills.
• Ability to handle confidential and sensitive employee information with discretion.
• Comfort working with HR systems, Microsoft Excel, and other business applications.
• Ability to learn benefits policies and processes and apply established procedures consistently.
• Willingness to research issues, ask questions, and escalate appropriately when situations require additional expertise.

Nice To Haves

• Workday experience is especially helpful.
• Bachelor’s degree in Human Resources, Business, or a related field preferred.
• One to two years of HR, benefits, leave, HRIS, or related administrative experience preferred.

Responsibilities

• Support day-to-day administration of health and welfare programs, including medical, dental, vision, life, disability, spending accounts, and voluntary benefits.
• Respond to routine employee questions about benefits, eligibility, enrollment, coverage, and resources, escalating complex issues as appropriate.
• Research and help resolve enrollment, eligibility, payroll deduction, and vendor discrepancies.
• Maintain benefit information in HR and vendor systems and perform routine audits and reconciliations.
• Coordinate with benefit vendors and internal HR, Payroll, and HRIS partners to resolve administrative issues.
• Assist with annual Open Enrollment, including system testing, communications, enrollment support, data validation, and post-enrollment audits.
• Support new hire, termination, and other employee lifecycle processes that affect benefit eligibility and coverage, including possible participation in new hire presentations.
• Assist with benefit communications, employee resources, FAQs, and educational materials.
• Support benefit reporting, invoice review, data requests, audits, and compliance activities.
• Maintain benefit records and documentation in accordance with company procedures and record-retention requirements.
• Provide backup support for leave and workplace accommodation administration, including requests involving medical restrictions or limitations.
• Assist with intake, tracking, documentation, and follow-up for leave and accommodation cases.
• Help employees understand administrative processes, required documentation, deadlines, and available resources.
• Coordinate with employees, managers, HR partners, leave administrators, and vendors to support timely case administration.
• Maintain leave and accommodation information in applicable systems and trackers and retain appropriate documentation.
• Support payroll, benefits, and system updates for employees beginning or returning from leave.
• Assist with return-to-work coordination and other leave-process administration.
• Escalate complex leave, accommodation, compliance, or employee relations matters to senior team members as appropriate.
• Maintain strict confidentiality when handling medical and other sensitive employee information.
• Support implementation of benefit program changes and new initiatives.
• Assist with vendor file reviews, data validation, testing, and issue resolution.
• Document administrative procedures and maintain benefits processes, calendars, checklists, and reference materials.
• Participate in benefit audits and gather data and documentation for internal and external requests.
• Identify recurring employee or administrative issues and recommend process and employee-experience improvements.
• Provide additional support to the Benefits team as priorities and business needs evolve.

Benefits

• Medical, dental, and vision coverage
• 401(k) with company match
• Paid vacation
• Company holidays
• Exclusive team member housing discounts
• Competitive benefits package supporting health, financial well-being, and work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level