Benefits Analyst 2 - Leaves & Time Away - Seattle, WA (Hybrid)

Nordstrom•Seattle, WA

1d•$80,000 - $132,000•Hybrid

About The Position

Nordstrom is seeking a Benefit Analyst 2 to join our Benefits team in support of Leave of Absence and Time Away programs. This role is an analytical and operationally focused individual contributor responsible for assisting in the administration, documentation, and day-to-day execution of time away programs, including discretionary time off (vacation), sick and safe leaves, Company-Paid Holidays, and Leave of Absence programs. In addition, this role contributes to the strategic side of our leave and time away modernization work, supporting initiatives that shape the future state of these programs. The Analyst partners with Benefits team members, HR Business Partners, HR Operations, and third-party vendors to support consistent program delivery and a positive employee experience. This position plays an important role in ensuring time away and leave programs are administered accurately and in alignment with plan documents and applicable laws.

Requirements

2+ years of experience supporting Leave of Absence and/or Time Away programs
Working knowledge of federal, state, and local leave laws (FMLA, USERRA, ADA, state paid leave programs)
Basic understanding of ERISA, HIPAA, and IRS/DOL requirements impacting employee benefit plans
Experience or exposure to working with third-party leave and disability administrators
Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
Strong written and verbal communication skills with the ability to explain program details clearly to employees and partners
High level of discretion and professionalism when handling sensitive employee information
Intermediate proficiency in Microsoft Excel and PowerPoint
Experience working with Workday preferred
Bachelor’s degree or Benefits certification preferred

Responsibilities

Supports the administration and operational execution of Nordstrom’s Time Away and Leave of Absence programs, within applicable legal and regulatory frameworks
Manages a dedicated HR inbox, serving as a responsive and knowledgeable resource for HRBPs on leave and time away questions, processes, and escalations
Serves as a resource for standard questions from internal partners and vendors, escalating and/or managing complex issues as appropriate
Contributes to leave and time away modernization initiatives, supporting workstreams related to policy updates, program design research, benchmarking, and process improvements
Partners with Benefits team members, HR Operations, Payroll, and vendors to support aligned and consistent program delivery
Partners closely with Nordstrom’s internal Accommodations teams to support aligned handling of leave and accommodation intersections, ensuring a coordinated employee experience
Assists in maintaining policy governance by drafting and updating time away and leave-related job aids, FAQs, and employee-facing materials
Applies working knowledge of laws such as FMLA, USERRA, ADA, and state paid leave requirements to support compliant and accurate program execution
Runs standard reports and assists with analysis on utilization, eligibility, and employee impact to support team discussions and decision-making
Supports vendor coordination tasks including data entry, process tracking, reporting, and issue logging
Contributes to training materials, education content, and communications to improve leader and employee understanding of programs
Identifies opportunities to improve processes and reduce manual effort within defined scope
Supports the maintenance of program documentation to ensure operational practices accurately reflect plan rules and approved policies