Benefits Advisor
About The Position
In line with Congressional law, the US Government has implemented various programs to support the transition of veterans into civilian life. One of the programs is the Transition Assistance Program (TAP), which has been implemented by each of the military services. This program provides transition assistance, information, training, counseling, and services to eligible service members in order for them to be career ready upon separation, retirement, or release from active duty. In support of TAP, Veterans Affairs (VA) provides onsite support to these various requirements. The Benefits Advisor (BA) will conduct VA transition activities in support of the Transition Assistance Program (TAP). Transition support includes conducting standardized VA Benefits and Services Briefings, one-on-one engagements, pre-separation counseling support, military life cycle (MLC) events, Capstone events, and warm-handover support. The BA serves as an entry-level instructor delivering established curriculum, training tools, and ensuring course content and delivery methods follow established training objectives.
Requirements
- Understand and apply adult learning theories
- Understanding of transitioning Service member populations
- Experience using Microsoft Office suite of tools
- Strong customer management and support skills
- Experience delivering interactive workshops and training to live audiences
- Bachelor’s degree or 3 years’ equivalent work/military experience
- Appropriate certifications
Nice To Haves
- Understanding of VA benefits programs
- Knowledge of the military and experience working with military clients
- Understanding of current veteran issues and challenges pre- and post- transitions
- Preferred emphasis in Training, Education, Career Counseling, or HR
Responsibilities
- Executing non-event Activities at assigned installation
- Participate in weekly Site Lead meetings
- Execute quality management activities at assigned installation and across the program
- Deliver onsite activities and execute post-event data collection activities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
