Benefits Administrator

Elwood Staffing•Columbus, IN

About The Position

The Benefits Administrator is responsible for the day-to-day administration, processing, and coordination of employee benefit programs. This role ensures accurate enrollment, billing, compliance, and employee communication across all our plans. The position requires strong attention to detail, data integrity focus, and the ability to manage high-volume, recurring processes while identifying opportunities for automation and process improvement.

Requirements

Bachelor's Degree in Business, Human Resources, or related field.
2+ years of benefits administration experience.
Experience in administering self-funded health plans, 401k plans, and ancillary benefits.
Strong analytical and problem-solving skills with high attention to detail.
Experience with Human Resource Management System software.
Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency.
Excellent computer skills including proficiency in Microsoft Office suite, specifically Microsoft Excel.
Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency.
Strong verbal and written communication skills.

Responsibilities

Manage benefits for internal employees and serve as benefits liaison to temporary associates across the United States.
Work collaboratively with our TPA's (Third Party Administrator) and Brokers.
Process new hires, terminations, rehires, and status changes in HRIS and vendor systems.
Ensure timely and accurate benefits enrollment for new hires and ongoing employee changes.
Coordinate and validate dependent eligibility and life event changes.
Manage weekly eligibility, enrollment, and deduction files, as well as electronic data interface (EDI) files for TPA's.
Assist with planning and execution of annual open enrollment (OE) for internal employees and associates.
Perform enrollment audits, data validation, and vendor file updates during OE period.
Respond to employee inquiries regarding benefits, enrollment, life events, and claims issues.
Provide support for high-volume ticket resolution related to benefits issues.
Coordinate new hire communications, enrollment reminders, and benefits confirmations.
Assist in development and maintenance of benefits education materials and resources (e.g., intranet, videos, FAQs).
Support development of enrollment materials and employee communications, including education on benefits.
Ensure compliance with federal, state, and local regulations (e.g., COBRA, State leaves, SPD distribution, 116M reporting, state forms), as well as ACA compliance.
Lead HIPAA compliance efforts concerning records retention and service operations.
Process life, accident, critical illness and disability claims.
Administration support for state leave benefits continuation, National Medical Support Orders, and 401k plans.
Resolve discrepancies between internal HRIS data and vendor records.
Maintain invoice tracking, reconciling, and ensure timely payment processing.
Maintain and update benefits procedures, documentation, and internal knowledge bases (wiki/intranet).
Support initiatives to reduce manual work, improve turnaround time, and minimize errors.