Benefits Administrator

Mountain America Credit Union•West Jordan, UT

10d•Hybrid

About The Position

Under limited supervision, supports the administration and maintenance of benefit and wellness programs. The position requires strong attention to detail, organizational skills, and the ability to provide excellent customer service to team members.

Requirements

Minimum of one year of HR experience.
Associate’s degree is required. An additional two years of progressive professional experience may be substituted in lieu of a degree.
Intermediate to Advanced skills in Microsoft Office (Outlook, Word, PowerPoint and Excel)
Basic knowledge of employee benefits and compliance requirements.
Ability to interpret data and identify discrepancies.
Resolve team member issues effectively and efficiently.
Strong attention to detail and organizational skills.
Clear and professional verbal and written communication with team members and vendors.
Ability to prioritize tasks and meet deadlines during peak periods.
Ability to adapt in a fast-paced environment with changing priorities.
Ability to handle confidential information with discretion.
Ability to collaborate with HR and Payroll colleagues and external partners.
Ability to sit, talk and hear consistently
Ability to stand, walk and use hands to handle or reach occasionally
Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more)
Ability to lift up to 10 pounds frequently and up to 25 pounds occasionally

Nice To Haves

Benefits administration experience preferred.
Bachelor’s degree is preferred.
CBP certification preferred.
Familiarity with HRIS systems and benefits administration platforms preferred.

Responsibilities

Supports the administration and maintenance of company-sponsored benefit programs, such as health insurance, life insurance, disability, retirement, and wellness initiatives.
Ensures accurate processing of enrollments, changes, and terminations, coordinating with vendors and insurance providers as necessary.
Provides administrative support of wellness program initiatives by coordinating activities such as health screenings, volunteer events, and fitness events.
Communicates updates and events to team members and assists with scheduling and logistics to ensure successful implementation and participation.
Facilitates and participates in new hire orientation sessions and annual open enrollment communications to explain available team member benefits.
Collects, verifies, and organizes monthly payroll data related to team member benefits, such as deductions, enrollments, and changes.
Oversees and approves benefits-related workflows within the HR Information System (HRIS), such as enrollment and changes.
Serves as a primary contact for team members inquiries regarding benefits and wellness programs via service ticketing system, phone, Teams messages, etc.
Supports compliance with federal, state, and local regulations (e.g., ERISA, ACA, COBRA).
Takes on other related tasks and projects as requested by management, which may include assisting with communications, updating benefits documentation, supporting open enrollment logistics, or helping with compliance audits.