Benefits Administrator

The Voleon Group•Berkeley, CA

7h•$75,000 - $105,000

About The Position

Voleon is a technology company that applies state-of-the-art AI and machine learning techniques to real-world problems in finance. For nearly two decades, we have led our industry and worked at the frontier of applying AI/ML to investment management. We have become a multibillion-dollar asset manager, and we have ambitious goals for the future. Your colleagues will include internationally recognized experts in artificial intelligence and machine learning research as well as highly experienced finance and technology professionals. The people who shape our company come from other backgrounds, including concert music performances, humanitarian aid, opera singing, sports writing, and BMX racing. You will be part of a team that loves to succeed together. In addition to our enriching and collegial working environment, we offer highly competitive compensation and benefits packages, technology talks by our experts, a beautiful modern office, daily catered lunches, and more. As a Benefits Administrator, you will manage the day-to-day administration of employee benefit programs and serve as a key liaison between internal HR systems, benefits vendors, insurance carriers, and employees. Reporting to the Sr. Payroll & Benefits Analyst, you will be responsible for ensuring accurate enrollment, timely processing of life events, system configuration, carrier reconciliation, and compliance-related activities. You will also play a key role in helping employees understand and fully utilize their benefits, balancing hands-on support with appropriate boundaries. This role offers broad exposure across benefits operations, systems, and program design, with opportunities to contribute creatively to the evolution of Voleonâs total rewards offering. This role is a means to make a difference: by delivering accurate, thoughtful, and innovative benefits administration, you will directly support employee retention, engagement, and Voleonâs ability to scale effectively.

Requirements

2-4 years of experience in benefits administration, HR operations, or total rewards
Demonstrated success administering employee benefit programs across multiple carriers and vendors
Demonstrated experience working with benefits administration systems and HRIS platforms, including file feeds and integrations
Proven ability to audit and reconcile enrollment data at a detailed level and resolve discrepancies proactively
Strong knowledge of employee benefits including medical, dental, vision, and COBRA
Ability to support employees with empathy and clarity while maintaining appropriate scope and boundaries
Exceptional attention to detail and accuracy in managing employee data and benefits records
Strong organizational skills with the ability to manage multiple priorities and deadlines
Effective written and verbal communication skills for employee-facing and vendor-facing interactions
Bachelorâs degree in Human Resources, Business Administration, or a related field

Nice To Haves

Experience working with benefits brokers or vendors such as Sequoia or similar partners
Familiarity with benefits compliance requirements including ACA
Experience supporting benefits programs across multiple countries or regions
Experience contributing to benefits program design or enhancements beyond core medical, dental, and vision offerings
Experience in a high-growth or scaling organization

Responsibilities

Manage day-to-day benefits administration by responding to employee support requests through Jira with accurate, timely, and empathetic guidance
Help new hires understand, navigate, and fully utilize their benefits throughout the employee lifecycle
Serve as a liaison between internal HRIS teams, benefits administration systems, vendors, and carriers
Partner with benefits vendors and carriers on new implementations, plan setup, and annual renewals
Implement, maintain, and renew EDI files with insurance carriers and vendors
Review, analyze, and resolve weekly carrier file discrepancy reports
Audit and generate carrier invoices and coordinate timely payment
Support employee claim issues by working with carriers, vendors, and internal partners
Coordinate COBRA-related activities, including vendor data exchange and subsidy payments
Review and complete benefits-related compliance checklist tasks
Perform ad hoc system configuration changes such as benefit class updates, location changes, and eligibility adjustments
Contribute ideas to improve benefit program âstickiness,â including exploring supplemental and non-traditional benefits that support retention and engagement
Learn and support benefit programs across multiple geographies, including the US, UK, Puerto Rico, and international benefits