Benefits Administrator

IVX Health•Brentwood, TN

6h•Hybrid

About The Position

The Benefits Administrator plays a critical role within IVX Health’s People Operations team, supporting accurate, compliant, and employee-focused benefits administration. This position owns day-to-day benefits operations, employee support, HRIS data integrity, and coordination with vendors and internal partners. The Benefits Administrator serves as a trusted resource for employees regarding benefits, leave programs, and related policies while supporting open enrollment, compliance activities, and continuous process improvement. This role directly contributes to employee satisfaction, operational efficiency, and regulatory compliance across a growing, multi-state organization.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent relevant experience
Minimum of 3 to 5 years of experience administering employee benefits, including 401(k) plans
Experience working with benefit vendors, carriers, or brokers
Familiarity with HRIS systems (Paycom strongly preferred) and benefits platforms
Experience supporting a multi-state workforce; self-funded plan experience preferred
Strong attention to detail and accuracy in high-volume data environments
Clear, professional written and verbal communication skills
High level of discretion and confidentiality when handling sensitive information
Strong organizational and prioritization skills in a fast-paced environment
Empathetic, employee-centered approach to support and problem-solving
Ability to collaborate effectively across Payroll, Finance, and HR teams
Proficiency in Microsoft Excel, including data audits and reporting
Experience with payroll systems, benefits platforms, and HRIS workflows
Working knowledge of FMLA, COBRA, ERISA, ACA, and ADA regulations
Comfortable troubleshooting system issues and recommending process improvements

Nice To Haves

Experience in a healthcare or multi-site services organization
Familiarity with Paycom payroll and benefits modules
Experience supporting audits (401(k), workers’ compensation, ACA)
Exposure to benefits renewals, vendor reviews, and employee education initiatives
Professional certification such as PHR or SHRM-CP

Responsibilities

Administer employee benefits programs, including medical, dental, vision, life, disability, and voluntary benefits
Process benefit enrollments, changes, and terminations with accuracy and timeliness
Maintain benefits data within the HRIS, including eligibility tracking, deductions, and life event processing
Support annual open enrollment through system setup, employee communications, and data audits
Coordinate with benefit vendors, brokers, and carriers to resolve eligibility, billing, and employee inquiries
Support workers’ compensation administration, including claim intake, reporting, carrier communication, and documentation
Assist with administration of FMLA, short-term disability, and other leave programs in partnership with HR Business Partners
Coordinate with the 401(k) plan administrator on enrollments, payroll feeds, loans, and demographic updates
Support COBRA administration, ACA reporting, and required ERISA documentation
Maintain accurate records related to leaves, benefits continuation, and retirement plans
Serve as a primary point of contact for employee questions related to benefits, pay, and time away from work
Provide education and guidance during onboarding, open enrollment, and benefit changes
Maintain clear internal documentation and deliver consistent, professional employee-facing support
Assist with benefits-related compliance activities, audits, and reporting requirements
Monitor benefit processes for accuracy and consistency, escalating issues as needed
Identify opportunities to improve efficiency, accuracy, and employee experience
Partner with Payroll, Finance, and HR teams to ensure accurate deductions and reporting

Benefits

Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
401(k) Retirement Plan – Secure your future with a competitive company match.
Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
Life and AD&D Insurance – Financial protection for you and your loved ones.
Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
Continuing Education – Access to a CEU library for ongoing professional development.
Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
Employee Referral Bonus – Earn rewards for helping us find top talent.