Benefits Administrator

Endeavor Schools•Miami, FL

About The Position

Endeavor Schools is seeking a detail-oriented, service-driven Benefits Administrator to join its Human Resources team. The role supports employees throughout their employment journey by administering benefits programs, managing leaves of absence, maintaining accurate HR records, and supporting regulatory compliance across the organization’s network of schools. The Benefits Administrator serves as a resource for employee questions, provides benefits education and new-hire orientation, and helps deliver a seamless employee experience. The position also supports HR operations, reporting, audits, and administrative projects. The ideal candidate is organized, knowledgeable about employee benefits and HR compliance, responsive to employee needs, and effective in a fast-paced environment.

Requirements

  • At least 3 years of experience in benefits administration, HR operations, or a related field.
  • Strong knowledge of employee benefits programs, including health insurance, retirement plans, and leave administration.
  • Familiarity with federal and state employment and benefits regulations, including FMLA, ACA, COBRA, and ERISA.
  • Experience with HRIS and benefits administration platforms.
  • Exceptional attention to detail and organizational skills, with the ability to manage competing priorities.
  • Strong communication and customer service skills and a genuine interest in supporting employees.
  • Ability to handle confidential information professionally and discreetly.
  • A proactive, solutions-oriented mindset and willingness to collaborate across teams.

Nice To Haves

  • Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
  • Dayforce experience.
  • CEBS, CBP, or another relevant HR certification.

Responsibilities

  • Administer medical, dental, vision, life insurance, disability, 401(k), and voluntary benefits programs.
  • Manage benefits enrollment, eligibility, qualifying life events, and annual open enrollment.
  • Maintain benefits configurations, deductions, and employee elections in HRIS and benefits platforms.
  • Reconcile monthly benefits invoices and enrollment records for accuracy.
  • Answer employee benefits questions, resolve issues, provide benefits education, and support new-hire orientation.
  • Maintain employee records in Dayforce and process new hires, terminations, status changes, and other HR transactions.
  • Administer leaves of absence, including FMLA, ADA, personal leave, COBRA, and return-to-work processes.
  • Coordinate workers’ compensation claims with employees, school leadership, insurance carriers, and medical providers.
  • Manage PTO policies, accruals, and annual resets in Dayforce.
  • Oversee I-9 and E-Verify administration and support school leaders with employment verification and compliance.
  • Support compliance with federal and state benefits regulations, including ACA, ERISA, HIPAA, and COBRA, and assist with required reporting and audits.
  • Respond to escalated employee inquiries through Zendesk and prepare HR service reports and analytics.
  • Support HR initiatives, employee data audits, and administrative projects.
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