Benefits Account Manager

CareerPaths NW•Seattle, WA

3d•Hybrid

About The Position

Our client is a well-established employee and group benefits firm offering comprehensive employer-paid solutions, including Medical, Dental, Vision, and 401(k) with employer match. They are a dynamic, energetic organization that values passion for benefits and a client-first mindset. They are seeking an experienced Benefits Account Manager to join their growing team in the greater Seattle/Tacoma area. This role is central to maintaining and nurturing client relationships, serving as the primary point of contact for a dedicated book of business ranging from 25 to 150 lives. If you thrive in a client-facing environment and bring genuine enthusiasm for employee benefits, this opportunity is for you.

Requirements

Minimum of 3 years of true Account Manager experience in employee/group benefits (coordinator or assistant roles do not qualify toward this requirement).
Demonstrated experience managing fully funded and level funded accounts; self-funded exposure is a plus.
Stable employment history preferred — ideally no more than 2 employers within the past 10 years.
Strong passion for employee benefits and a high-energy, client-focused approach.
Excellent interpersonal and communication skills with a proven ability to manage client relationships effectively.
Proficiency in or willingness to learn platforms such as D365, Canva, SharePoint, EZ, BenefitPoint, and Employee Navigator (training provided).
Ability to work in a hybrid capacity — 2 to 3 days in office (Seattle or Tacoma location) and 2 to 3 days remote. Fully remote arrangements are not available for this role.
Active Washington State Life & Disability Insurance License preferred or ability to obtain.

Nice To Haves

Self-funded exposure is a plus.
Active Washington State Life & Disability Insurance License preferred or ability to obtain.

Responsibilities

Serve as the primary client-facing Account Manager for a book of business consisting of 25–150 lives.
Manage accounts primarily under fully funded and level funded arrangements, with some self-funded exposure.
Build and maintain strong, long-term relationships with employer clients, ensuring high satisfaction and retention.
Coordinate with internal teams for analytics and reporting support, allowing focus to remain on client service and relationship management.
Utilize company software platforms to manage client accounts, communications, and benefit plan information.
Stay current on industry trends, carrier offerings, and compliance requirements to provide informed guidance to clients.
Collaborate with internal colleagues across Seattle and Tacoma office locations as needed.