Benefit Specialist

Thrive Behavioral Health•Warwick, RI

14h•Onsite

About The Position

Provide direct service, coordination of benefits, and linkage to benefit services and advocacy, as needed to individual client and/or family for the purpose of assisting client with their overall access to care and recovery. This is a full-time, non-exempt position with a Monday-Friday, first shift schedule, located in Warwick, RI.

Requirements

Bachelor’s Degree in the Human Service field or an equivalent combination of education and experience required.
Minimum (2) year experience in Human Service field working with clients with disabilities preferred.
Experience or training in related state and federal assistance programs, particularly RI Medicaid also preferred.
Basic computer literacy skills are necessary.
Valid driver's license and automobile insurance which meets Rhode Island minimum standards required, or the ability to obtain necessary transportation in order to perform the responsibilities/tasks of the job.

Nice To Haves

Training and certification in (SOAR) SSI/SSDI Outreach, Access, and Recovery preferred but not required.

Responsibilities

Support clients throughout their benefits enrollment process, including listening, encouraging, coaching, empowering, and connecting clients to benefit resources that meet their individual needs and eligibility requirements.
Develop collaborative working relationships with staff of community agencies providers, and individuals in the client’s network of care in order to expand access to benefits.
Provide referral, advocacy and education to the community regarding issues of chemical dependency or mental health.
Monitor signs and symptoms of psychiatric functioning while providing benefit services.
Document all services and findings, reporting any variance to appropriate clinical supervisory staff.
Provide assistance with income reporting to ensure safe and affordable housing, access to health care and other entitlements.
Participate in clinical team meetings to ensure smooth coordination of client services and treatment.
Accompany client to community appointments related to obtaining benefits, provide advocacy as needed.
Review e-mail account daily for new messages.
Carry and enliven a positive Thrive image consistent with the Thrive’s Guiding Principles and professional code of ethics.