Benefit Specialist

Engage Employer•Tampa, FL
•Remote

About The Position

Engage PEO is seeking a Benefit Specialist to administer health and welfare benefits for the company’s clients. The role covers medical, dental, vision, life insurance, short- and long-term disability, voluntary products, and some client-sponsored plans. The specialist provides benefits support to clients and helps ensure compliance with applicable rules and regulations. The position is remote in the United States and is full-time and non-exempt. It includes administering enrollment and plan changes, responding to benefits inquiries, coordinating with carriers, participating in open enrollment, and auditing and reconciling benefits-related data.

Requirements

  • Bachelor's degree in Business Administration or a related field.
  • At least 3 years of experience in benefits administration.
  • Proficiency with Microsoft Office and intermediate Microsoft Excel skills.
  • Knowledge of federal and state laws regarding employee benefits and insurance, including the ACA, Section 125, COBRA, HIPAA, PPA, and ERISA.
  • Familiarity with and understanding of insurance, employee benefit plans, and PEOs.
  • Knowledge of benefits policies, practices, and administrative procedures.

Nice To Haves

  • Experience working in or with insurance agencies or brokers.
  • Professional Employer Organization (PEO) experience.
  • Knowledge of ClientSpace and PrismHR.

Responsibilities

  • Administer health and welfare benefit plans.
  • Set up client-sponsored plans and provide ongoing carrier enrollment, reconciliation, and support.
  • Process daily status change reports, including insurance enrollments, terminations, and qualified life events.
  • Respond to inquiries about plan provisions, benefit enrollments, status changes, and other general benefits matters.
  • Update coverage based on approved or denied evidence of insurability.
  • Participate in open enrollment activities.
  • Work directly with carriers to resolve claims, eligibility, and service issues.
  • Process requests from employees or carriers related to life insurance, disability, state disability, and paid family leave.
  • Add or remove New York Disability coverage directly with the carrier.
  • Respond to correspondence, emails, and phone calls from clients, employees, and vendors.
  • Conduct audits and quality checks to verify the accuracy of benefits-related data.
  • Oversee and manage benefits eligibility and deduction data, including reviewing interface reports connecting the payroll system, Payroll Department, and carriers.
  • Analyze and reconcile data and resolve discrepancies.
  • Perform other duties as required.

Benefits

  • Three weeks of paid time off per year, increasing with seniority.
  • Parental leave.
  • Paid holidays.
  • Choice of a medical insurance plan or an HSA with a generous employer contribution.
  • Employer-paid base life insurance.
  • Dental insurance.
  • Vision insurance.
  • Long-term disability insurance with an employer-paid base.
  • Short-term disability insurance.
  • Pre-tax savings on most employee insurance premiums.
  • Medical Expense Flexible Spending Account.
  • Dependent Care Flexible Spending Account.
  • 401(k) enrollment with an automatic match.
  • Commuter and parking pre-tax benefits.
  • Pet insurance or Pet Assure veterinarian discount plan.
  • Discount tickets on theme parks and attractions.
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