Benefit Specialist (Hybrid)

Mayo Clinic•Rochester, MN

2d•Hybrid

About The Position

The Benefits Specialist is responsible for supporting the monthly reconciliation and remittance process for HSA and other benefit-related plans. This includes processing monthly employee, retiree, student, and leave-of-absence benefit billings; maintaining accurate HR system data; and entering additional payments, deduction changes, reimbursement account corrections, premium deductions, and premium refunds. The role also includes responding to employee, supervisor, and vendor inquiries; investigating issues; and completing follow-up as needed. The Benefits Specialist must use and update Oracle, benefit productivity tools, and vendor databases to support accurate and timely benefit administration. Additional responsibilities include analyzing and maintaining data integrity in pre-tax and after-tax benefit systems, reconciling general ledger accounts and vendor-managed plans, and communicating benefit plan policies and guidelines clearly to employees and supervisors.

Requirements

Associate degree in business or accounting or 2 years’ experience relevant to account billing and employee benefits.
Strong familiarity with Microsoft Office software, with heavy emphasis on Excel.
Strong customer service orientation.
Ability to work effectively in a team-based and multi-tasking environment.
Good organizational and time management skills.
Detail oriented and able to work with accuracy, timeliness, and effectiveness.
Problem solving skills.
Excellent math skills.
Ability to analyze problems and determine appropriate solutions.

Nice To Haves

Previous experience with reconciliation strongly preferred.

Responsibilities

Support the monthly reconciliation and remittance process for HSA and other benefit-related plans.
Process monthly employee, retiree, student, and leave-of-absence benefit billings.
Maintain accurate HR system data.
Enter additional payments, deduction changes, reimbursement account corrections, premium deductions, and premium refunds.
Respond to employee, supervisor, and vendor inquiries.
Investigate issues and complete follow-up as needed.
Use and update Oracle, benefit productivity tools, and vendor databases.
Analyze and maintain data integrity in pre-tax and after-tax benefit systems.
Reconcile general ledger accounts and vendor-managed plans.
Communicate benefit plan policies and guidelines clearly to employees and supervisors.