Benefit Sales Representative

Integrated Labor Solutions • San Diego, CA

1d • Onsite

About The Position

Integrated Labor Solutions (ILS) is seeking a dynamic and customer-focused Benefits Sales Representative to join our team. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping others, and has a passion for delivering exceptional service while driving sales of employee benefit solutions. If you have a passion for helping others, thrive in a collaborative team environment, and bring a detail-oriented approach combined with a positive attitude, we invite you to connect with us! Overview: Responsible for driving client satisfaction and revenue growth through consultative sales and high-touch benefits support. Serves as a trusted advisor to clients by identifying needs, recommending benefit solutions, and proactively expanding benefit participation. Acts as a liaison between clients and internal teams to ensure seamless enrollment, retention, and long-term value of employee benefit programs.

Requirements

• High School Degree or equivalent
• 2+ years of experience in benefits administration, insurance sales, or customer support.
• Must pass background and reference checks
• Must be able to come into the office
• Must be able to lift at least 25 pounds
• Type at least 40 words per minute
• Prolonged periods sitting at a desk and working on a computer
• Active listening skills
• Strong communication and interpersonal abilities
• Capable of simplifying complex information effectively
• Familiarity with CRM platforms and Microsoft Office Suite
• Understanding of HIPAA, COBRA, ACA, and related regulations
• Holds an insurance license (Life & Health)
• Adapts communication style as needed
• Attentive to detail
• Excellent time management capabilities
• Knowledgeable about enrollment, claims, and reconciliation procedures
• Proficient with Word, Excel, Teams, Planner, and Outlook
• Highly organized and self-motivated; solves problems and thinks critically while working independently, exercising sound judgment and making accurate, timely decisions
• Demonstrates accountability and excels at maintaining quality and managing time
• Works well as part of a team and collaborates effectively with clients, consultants, vendors, coworkers, and other employees
• Exhibits professionalism, reliability, responsibility, integrity, honesty, and compassion alongside a strong work ethic
• Diligent in meeting all obligations within agreed deadlines

Nice To Haves

• Spanish translator
• Call Center Experience
• Employee benefits experience (Health, Life, and/or other Voluntary benefits)

Responsibilities

• Engage clients in person, remotely, and by phone to explain benefit options.
• Identify and close upsell or cross-sell opportunities.
• Use consultative conversations to match solutions with client needs.
• Achieve sales, enrollment, and performance targets.
• Act as main contact for benefit questions, enrollment, and support.
• Promote the company and products at meetings and events.
• Quickly resolve client issues to maintain satisfaction.
• Handle sales, support, and enrollment calls, chats, and emails.
• Use Dynamics 365 and other tools to promote sales and strengthen client relationships.
• Gather and report client feedback.
• Work with internal and external teams to provide top service.
• Stay current on company products.
• Create sales training materials for support staff.
• Other duties as assigned

Benefits

• Competitive pay with bonus opportunities
• Employer-paid medical, dental and vision coverage: 100% for employee, 50% for dependents
• Employer-sponsored Life, Short-Term Disability, and Long-Term Disability Insurance for employee.
• Generous leave policies, including 10 Paid Holidays, Paid Time Off (PTO) accrual, and Sick Leave
• 401(k) with employer matching contributions up to 4%
• Access to other benefits such as Aflac, Cyber protection, Legal, Pet Insurance, and more…

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED