Benefit Programs Specialist I/II

Virginia Department of Social Services • King and Queen Courthouse, AL

2d • $32,415 • Hybrid

About The Position

King and Queen County is looking for a Benefit Programs Specialist I/II who believes that meaningful work starts with compassion. We aren't just looking for an administrator; we’re looking for a dedicated professional who wants to be the bridge between families in need and the resources that change their lives. Join a team where your expertise directly impacts the well-being of our rural community. This is an opportunity to work in a county that appreciates their employees and values excellent service to their residents. Our ideal candidate will work independently and collaboratively with a team and demonstrate a passion for working with the community. This position offers the option of telework.

Requirements

• Some knowledge of: basic human behavior; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation.
• Skill in operating a personal computer and the associated office and agency software.
• Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations.
• High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Nice To Haves

• Degree or coursework in Human Services.
• Experience in a Local Department of Social Services.
• Experience in processing public assistance.

Responsibilities

• Conducts interviews of persons to determine eligibility for assistance and re-determines their continuing eligibility.
• Explains nature of temporary assistance benefit programs and determines reasons and need for assistance.
• Processes applications for financial assistance and diversion; explains client responsibilities, rights and program availability.
• Evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy.
• Computes assistance plans.
• Determines the need for and amount of allowances for special circumstance items.
• Evaluates such social factors as education, work experience, and levels of social functioning.
• Evaluates employability of clients and explores potential sources of income.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED