Benefit Engagement Specialist

Lockton•Lincoln, NE

2d•$22 - $26•Onsite

About The Position

The Benefit Engagement Specialist represents BCInsourcing at Bryan Health in Lincoln, Nebraska, building relationships with department leaders, client partners, and employees. The specialist provides support and subject-matter expertise in benefits-related meetings and presentations, and helps employees understand their core and voluntary benefit options and coverages through approachable, personalized counseling. The role analyzes employee census data to plan outreach and conduct one-on-one benefit review sessions, records enrollment decisions accurately using applicable systems or paper processes, and follows licensing regulations and company quality-assurance standards. It also contributes to client communication strategies and total rewards initiatives, responds to employee and client questions, and coordinates with supervisors or client management to resolve unusual or urgent issues. The position is onsite at Bryan Health, with travel to client sites and other work locations as needed. The specialist must maintain an active Life, Health, and Accident Insurance Producer’s License, complete continuing education and licensing documentation, and adapt work schedules during open enrollment and special projects, including evenings and weekends when needed. The starting hourly range is $21.63–$26.44, with eligibility for monthly incentive pay based on performance metrics after 90 days of active employment.

Requirements

High school diploma/GED equivalent and/or equivalent related work experience.
Valid driver’s license and ability to travel to client sites.
Proven relationship-building experience and professional communication skills.
Demonstrated ability to work independently and represent the company at a client location with limited and offsite supervision.
Professional work experience demonstrating self-motivation and results-driven outcomes.
Obtain and maintain an active Life, Health, and Accident Insurance Producer’s License, including continuing education and other required licensing documentation.

Nice To Haves

Advanced degree completed or in progress.
Working knowledge of insurance products, including core and voluntary benefits.
Existing active Life, Health, and Accident Insurance Producer’s License, when required by the client workplace.

Responsibilities

Represent BCInsourcing as a company ambassador at Bryan Health and cultivate effective business relationships with department leaders, case partners, and client employees.
Provide subject-matter expertise at client HR and benefits meetings, new employee orientation presentations, and group meetings for managers.
Make independent outreach decisions and participate in client total rewards initiatives and projects.
Create an approachable environment at primary and secondary work locations, traveling as necessary or working remotely as needed, to counsel employees on core and voluntary benefits and coverages.
Manage time independently to respond to face-to-face service requests and provide timely answers to client and employee questions.
Analyze census data and develop customized outreach strategies for newly hired and existing employees, including personalized one-on-one benefit review sessions.
Accurately capture and enter employee enrollment decisions through appropriate system platforms or paper applications, following insurance licensing regulations and BCInsourcing quality-assurance standards.
Help develop communication strategies that support client goals, educating employees and engaging client partners through professional communication and active listening.
Coordinate promptly with a supervisor, client management, or other appropriate parties when an accelerated issue or unusual matter arises, ensuring thorough and accurate resolution.
Obtain and maintain an active Life, Health, and Accident Insurance Producer’s License, complete continuing education and licensing documentation, and promptly notify the Licensing Specialist of matters that may affect licensure or appointment status.
Serve as a subject-matter expert on insurance mechanics for client leadership and employees.
Maintain working knowledge of the client’s annual open enrollment process and adjust the work calendar for enrollment periods and special projects, including evenings, weekends, and travel as necessary.
Perform other responsibilities as requested by the supervisor or client.