Benefit and Eligibility Specialist I 2026-01537

State of Wyoming•Laramie, WY

17h•Onsite

About The Position

We are seeking dedicated individuals to provide comprehensive case management for economic assistance, information, and referral cases. In this role, you will provide essential information and refer families to resources that promote self-sufficiency and ensure safety and protection. You will join a passionate team committed to ensuring that every child in the welfare system has a path to a stable family connection. This is a powerful opportunity to make a lasting impact on a child's life by helping them find the belonging and support they deserve. Our work at DFS is guided by three core values: - Safe at home - Giving families opportunities for success - Supporting the people who support the families We invite you to join the DFS family and support Wyoming families. Laramie offers great outdoor activities that include mountain biking, rock climbing, fishing and winter sports which includes Snowy Range ski Resort) Medicine Bow-Routt National Forest and Vedauwoo Recreation area. Laramie is know as Wyoming's cycling capital.

Requirements

Associate's Degree
0-2 years of progressive work experience (typically in Benefits and Eligibility)
Knowledge of effective interviewing techniques, including attitudes, behaviors, and value judgments, affects worker-client relationships.
Knowledge of laws, rules, regulations, policies, procedures, and manuals.
Knowledge of community and governmental resources and programs and how to access them.
Knowledge of agency computer systems and their application.
Knowledge of general office procedures.
Knowledge of state and federal criminal justice processes.

Nice To Haves

detail-oriented
multi-task capable
organized
able to prioritize
good communicators both orally and written
customer service experience

Responsibilities

Provides support for economic assistance programs, which may include SNAP and POWER, etc.
Determines eligibility for programs to assist individuals and families who meet the various income and asset guidelines within each of the programs.
Provides benefits timely and accurate while collaborating with other state and community partners for the public's health and safety.
Assists with audits to ensure compliance with state and federal requirements.
Maintains computer databases and enters information.
Conducts client interviews to determine eligibility.
Maintains cases once approved.
Maintains public relations with community referral agencies and others.
Recognizes and provides intervention services for people in crisis.
Trains new employees.
Assists with hearings through written or verbal testimony or exhibits.