Benefit Advocate

Alliant Insurance Services•Austin, TX

About The Position

Responsible for delivering benefit administration services to clients who have outsourced all or part of their benefits administration. Key functions include client account management, resolving client employee issues, client account auditing, coordinating compliance with key regulatory provisions including COBRA, HIPAA and Section 125 discrimination testing, and Open Enrollment management.

Requirements

Bachelor’s degree in Business Administration or Human Resources, or equivalent combination of education and experience
Three (3) or more years of experience in Benefits with employer, insurer or TPA
Knowledge of benefit enrollment platforms (i.e. BeneTrac, ADP), COBRA, and eligibility
Excellent verbal and written communications skills
Excellent interpersonal and customer service skills
Strong systems knowledge or ability to learn/troubleshoot new systems easily
Intermediate to advanced computer skills
Proficient in Microsoft Office products

Nice To Haves

CEBS certification a plus

Responsibilities

Manages health and welfare benefit plans for multiple clients
Administers medical, dental, vision, FSA, HSA, and life and disability plans for both active and COBRA participants
Manages Employee Self-Service module
Coordinates transfer of election data to providers
Handles employee calls and assists employees with benefits-related questions
Counsels employees on benefit issues, procedures and requirements
Provides support and communication to employer or HR representatives
Administers premium reporting and payroll deduction reporting
Coordinates compliance with key regulatory provisions, including COBRA and HIPAA
Coordinates and distributes employee communication materials
Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information)
Other duties as assigned