BENCH Project Lead

The Immigrant Education Society•Calgary, AB

1d•Onsite

About The Position

The Immigrant Education Society (TIES) is a not-for-profit registered charitable organization that has been actively serving newcomers and low-income Calgarians since 1988. TIES' primary goal is to provide immigrants and economically disadvantaged individuals with a solid foothold in Canada and afford them the opportunities to feel belonging in their new community. To provide high-quality, innovative language education, economic empowerment support, and holistic services for newcomers and Canadians in need, along with community-based research that benefits the broader community. At TIES, we offer more than a job. We offer the opportunity to shape inclusive systems, strengthen communities, and contribute to meaningful social change. Our work is grounded in our values of Togetherness in Action, Inclusivity by Design, Empowerment with Purpose, and Strength in Curiosity. If you are passionate about building inclusive workplaces and contributing to community impact, we invite you to apply to this opportunity. Position Title BENCH Project Lead Job Type FTE 37.5hours/week Work Location 3675 63 Ave. NE Calgary, AB T3J 5K1 Reports to Manager, Mental Health & Family Wellness Summary of Role Reporting to the Manager, Mental Health & Family Wellbeing Department at TIES, the BENCH Project Lead will facilitate the implementation and operation of this collaborative project. This includes supporting collaboration, research, administration, communications, data management, and outreach functions of the program. This position includes staff supervision. BENCH: Building Equitable Newcomer Crisis Help is a collaborative project of The Immigrant Education Society, Calgary Catholic Immigration Society, Centre for Newcomers, and Distress Centre. The goal of BENCH is to improve the fit between the crisis services newcomers need and the services available to them. BENCH specifically looks to a) increase engagement with and uptake of crisis services, b) enhance the quality of culturally and linguistically relevant primary and secondary crisis services, and c) build awareness of available services.

Requirements

The successful candidate will have a post-Secondary degree in Human Services, or an equivalent combination of education, experience and transferable skills
At least 3 years of leadership experience
Experience in a mental health-related or crisis response setting is highly desired
Minimum five years of work experience in a related field
The successful candidate must have a valid driver’s license and own reliable transportation
Must complete a Criminal Record Check, including a Vulnerable Sector Search

Responsibilities

Refine the program model and develop implementation plans with relevant goals and deliverables in collaboration with project partners and stakeholders
Establish measurement systems to track the fidelity and effectiveness of strategies and their impact on systems and clients
Coordinate inter-agency communication and support effective collaboration
Create project documentation as needed
Monitor progress and provide regular updates regarding the status of projects to stakeholders
Collaborate with project researchers and evaluators to ensure success
Assist with identifying opportunities for improvement in the program, project management processes, and procedures
Coordinate the development and delivery of material to increase public and professional awareness of services
Capacity building in the sector and with ethno-cultural organizations to enhance understanding of needs and gaps in crisis services for newcomers
Liaise with internal and external stakeholders to develop training and understand the learning needs of staff
Represent BENCH in building partnerships and involvement in intersectoral initiatives
Collaborate, communicate, and network with multiple stakeholders (internal and external), organizations and professionals who are working in the field of crisis response, mental health, settlement, and integration supports
Work collaboratively with diverse and multi-disciplinary teams across partner organizations
In collaboration with the Steering Committee, strategize, plan, and offer consultation on funding proposals toward the growth and sustainability of the program
Supervise administrative staff for the project
Support and maintain financial reporting procedures and practices
Help other partner programs and employees when needed
Perform other work-related duties assigned by the Supervisor