Bench Technician

Castle Hill Gaming • Tulsa, OK

4h • Onsite

About The Position

Castle Hill Gaming is currently seeking a Bench Technician to join their team at our Headquarters in Charlottesville, VA. Castle Hill Gaming is a prominent provider of Class II, Class III, and HHR gaming machines to Native American and Commercial Casinos across the United States, with offices located in Charlottesville, VA and Tulsa, OK. CHG offers exciting employment opportunities for individuals passionate about the gaming industry. As an industry leader, CHG emphasizes innovation, customer satisfaction, and adherence to regulatory standards. This is an exceptional chance to become part of a thriving organization with a strong market presence. Apply now to contribute to the growth of cutting-edge gaming solutions and deliver exceptional customer experiences. Join Castle Hill Gaming and be a part of the exciting world of casino gaming. The Bench Technician is responsible for diagnosing, repairing, testing, and maintaining electronic components and assemblies used in slot machines and gaming devices. This role ensures all hardware meets regulatory compliance, quality standards, and operational performance requirements prior to deployment in the field.

Requirements

• Associate degree or technical certification in Electronics, Electrical Engineering Technology, or related field (or equivalent experience)
• 2+ years of experience in electronics repair or bench technician role
• Strong knowledge of: Electronic components and circuit theory
• Strong knowledge of: Soldering and rework techniques (SMT and through-hole)
• Experience using diagnostic and testing equipment
• Ability to read and interpret schematics and technical manuals
• Strong attention to detail and documentation accuracy

Nice To Haves

• Experience in gaming, casino, or regulated industries
• Familiarity with slot machine hardware platforms and peripherals
• Understanding of compliance standards (e.g., GLI, jurisdictional gaming requirements)
• Basic knowledge of embedded systems or firmware troubleshooting

Responsibilities

• Perform component-level troubleshooting and repair of slot machine hardware, including: Printed Circuit Boards (PCBs), Power supplies, Displays (LCD/LED), Bill validators, printers, and peripheral devices
• Conduct functional testing, burn-in testing, and validation of repaired and new units
• Use diagnostic tools such as multimeters, oscilloscopes, and logic analyzers
• Interpret schematics, wiring diagrams, and technical documentation
• Identify root causes of hardware failures and document findings
• Maintain accurate service records, repair logs, and inventory usage
• Ensure all repairs meet internal QA standards and gaming regulatory requirements
• Assist in prototype builds, engineering testing, and product development as needed
• Collaborate with QA, Engineering, and Field Service teams to resolve recurring issues
• Maintain ESD-safe work environment and follow all safety protocols

Benefits

• A competitive salary
• 100% company-paid health insurance for employees, families, and domestic partners
• Company contributions to employee HSA accounts
• 401K
• Student Loan Repayment Program
• Generous PTO and paid holidays (20 days PTO + 8 holidays)
• Paid Leave (Paternal, Bereavement, Jury Duty)
• Employee equity incentive plans
• Company-provided cell phone for all full-time employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees