Bench Manager

Coastal Farm & Home Supply LLC • Albany, OR

8d

About The Position

The Bench Manager is responsible for daily store operations and managing all aspects of the retail store while promoting and maintaining customer service. The role oversees store operations to maximize sales and profitability through merchandise and inventory management, expense control, human resource management, operating-cost management, and shrinkage control.

The Bench Manager recruits, trains, develops, supervises, and evaluates staff; plans work schedules; coordinates sales promotions and merchandise displays; monitors and orders merchandise; and ensures compliance with security, sales, and recordkeeping procedures. The position also handles customer complaints and inquiries, communicates regularly with District Managers and the corporate office, manages payroll and fiscal responsibilities with the corporate office, and opens or closes the store as needed.

Additional duties may include operating a forklift after obtaining on-the-job certification, assisting in store departments, performing daily cleaning, and attending local fundraising and 4-H events as needed. Other duties may be assigned.

Requirements

• Four years of experience working in a retail environment.
• Advanced knowledge of Eagle Browser.
• Experience working in different departments of a store.
• Advanced knowledge of operating a POS system.
• High school diploma or equivalent combination of education and experience.
• Ability to obtain and possess a valid driver’s license and insurance.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Excellent attention to detail and ability to complete paperwork accurately.
• Ability to adapt to rapidly changing work environments and shift priorities accordingly.
• Familiarity with operating a computer system and email.
• Familiarity with standard retail concepts and practices.
• Familiarity with reading and understanding industry and financial reports.
• Experience using Microsoft Word and Excel.

Responsibilities

• Coordinate sales promotion activities and prepare, or lead associates in preparing, merchandise displays and signage.
• Recruit, train, develop, and communicate with staff, and assess performance daily, monthly, and annually.
• Supervise associates performing sales work, taking inventories, reconciling cash with sales receipts, maintaining operating records, and preparing daily transaction records for the office.
• Carry out supervisory responsibilities in accordance with organizational policies and applicable laws.
• Recognize and appropriately discipline associates according to company standards.
• Communicate regularly with District Managers and the corporate office.
• Plan and prepare work schedules and assign associates to specific duties.
• Monitor and order merchandise from the distribution center to replenish store inventory.
• Ensure associates comply with established security, sales, and recordkeeping procedures and practices.
• Maintain confidentiality among store associates.
• Attend local fundraising and 4-H events as needed and requested.
• Address, troubleshoot, and resolve customer complaints or inquiries.
• Open and close the store when needed, including security-related duties.
• Manage the payroll budget and fiscal responsibilities with the corporate office.
• Operate a forklift on occasion after obtaining required certification on the job.
• Assist in departments when needed.
• Perform daily cleaning, including vacuuming, replacing full trash bags, and sweeping the store floor.
• Perform other duties as assigned.

Benefits

• Full-time benefits include medical, dental, and vision coverage, 401(k), PTO, and an employee discount.
• Part-time benefits include 401(k), PTO, and an employee discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED