Bench Assistant Manager

Wonder • Watertown, MA

21h • $66,500 - $80,000 • Onsite

About The Position

The Assistant Manager in a Wonder restaurant supports the General Manager in day-to-day operations to ensure the restaurant runs smoothly and succeeds. The role works closely with the General Manager and team members to foster a positive work environment, prioritize food and team member safety, and deliver exceptional customer service. As a Bench employee, the Assistant Manager provides operational support across multiple stores in a designated region until a home location is assigned. After completing the Manager in Training program, the employee will be assigned a temporary or permanent location based on business needs. The home location will be within 40 miles of Watertown, Massachusetts, and will be communicated in line with operational requirements and organizational priorities. Salary range is $66,500–$80,000 per year.

Requirements

• At least two years of restaurant supervisor or management experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant.
• Demonstrated ability to effectively manage and develop teams of 15 or more members.
• Ability to lead and motivate a team in a fast-paced environment.
• Attention to detail and a strong drive for efficiency and accuracy.
• Professionalism and adherence to policies and procedures.
• Effective verbal and written communication skills.
• Strong team player.
• Must be at least 18 years old and legally authorized to work in the United States.
• Must be able to lift 50 pounds and stand for a full shift while working.
• Must have open availability, including nights and weekends.
• Must have a Food Manager Certificate as required by applicable state, county, or local health departments.

Responsibilities

• Assist the General Manager in developing, engaging, inspiring, and motivating staff members.
• Recruit and train top talent for the restaurant.
• Help the General Manager achieve operational goals and budget targets.
• Communicate team achievements, priorities, protocols, and operational changes clearly and consistently.
• Manage the floor effectively by optimizing staff deployment for maximum efficiency.
• Drive restaurant sales and service efficiency by resolving operational obstacles.
• Supervise inventory and food safety protocols, ensuring accuracy, efficiency, and adherence to shelf-life and product-dating guidelines.
• Continue training and development in kitchen and dining room operations to uphold standards and guidelines.
• Maintain consistent adherence to food safety and security standards.
• Ensure all team members deliver excellent customer service.
• Provide operational support across multiple locations within the designated region until a home location is assigned.

Benefits

• Medical, dental, and vision insurance.
• 100% employer-paid life insurance.
• 401(k) retirement plan.
• Employer match for Health Savings Account (HSA).
• Learning and development opportunities.
• Employee stock.
• Employee discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed