Bench Assistant Manager
About The Position
As the Assistant Manager in a Wonder restaurant, you will support the General Manager in day-to-day operations and help ensure the restaurant runs smoothly and successfully. You will work with the General Manager and team members to build a positive work environment, prioritize food and team member safety, and deliver exceptional customer service. This is a bench position requiring flexibility to work across multiple locations within a designated region and provide operational support to stores until a home location is assigned. After successfully completing the Manager in Training (MIT) program, you will be assigned a temporary or permanent location based on business needs. The home location will be within 40 miles of Salem, New Hampshire, and will be communicated in line with operational requirements and organizational priorities.
Requirements
- At least two years of restaurant supervisory or management experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant.
- Demonstrated ability to manage and develop teams of 15 or more members.
- Ability to lead and motivate a team in a fast-paced environment.
- Attention to detail and a strong drive for efficiency and accuracy.
- Professionalism and adherence to policies and procedures.
- Effective verbal and written communication skills.
- Strong team-player skills.
- Must be at least 18 years old and legally authorized to work in the United States.
- Must be able to lift 50 pounds.
- Must be able to stand for a full shift while working.
- Must have open availability, including nights and weekends.
- Must have a Food Manager Certificate as required by state, county, or local health departments.
Responsibilities
- Assist the General Manager in developing, engaging, inspiring, and motivating staff members.
- Recruit and train top talent for the restaurant.
- Help the General Manager achieve operational goals and budget targets.
- Communicate team achievements, priorities, protocols, and operational changes clearly and consistently.
- Manage the floor effectively by optimizing staff deployment for efficiency.
- Drive restaurant sales and service efficiency by resolving operational obstacles.
- Supervise inventory and food safety protocols, including adherence to shelf-life and product-dating guidelines.
- Pursue ongoing training and development in kitchen and dining room operations to uphold standards and guidelines.
- Maintain consistent adherence to food safety and security standards.
- Ensure all team members deliver excellent customer service.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 100% employer-paid life insurance
- 401(k) retirement plan
- Employer match for Health Savings Account (HSA)
- Learning and development opportunities
- Employee stock
- Employee discount
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
